Bio-Techne · 13 hours ago
Field Service Technician (NJ/NY/PA)
New York County, NY
Full-time
Onsite
Entry Level
$66K/yr - $109K/yr
1+ years expBio-Techne is a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. They are seeking an Entry level field technician to service revolutionary protein analysis instrumentation, responsible for maintaining instruments and supporting customers across North America.
BiotechnologyGeneticsManufacturingMedicalMedical Device
Responsibilities
Customer and Instrument Support – Perform installations, qualifications and preventive maintenance on complex electro-mechanical scientific instruments in a laboratory environment. Maintain effective communication with customers to ensure efficient service. Ability to prepare samples for instrument testing and basic laboratory skills are essential. Completion of service protocols that meet cGMP documentation requirements. Field based role with regional and possible national travel
Schedule, Administration and Inventory Management - Works with direct supervision to manage and schedule customer appointments. Timely submission of service reports to clients, accurate data entry into CRM software, monthly expenses and mileage logs. Management of personal inventory for field support and cost management
Support of Sales, Field Applications and Technical Support Teams - Work collaboratively to support teams with pre and post sales inquiries and tasks
Qualification
Required
Associate degree in an engineering or science field and 1 year of field service experience in a life science, biotech or medical industry OR completion of military electrical technical training and 1 year of field service experience in a life science, biotech or medical industry OR minimum of 3 years of field service experience in a life science, biotech or medical industry
Strong computer skills including Windows, Microsoft Office and Outlook
Salesforce experience is a plus
Brand ambassador with professional demeanor and strong customer service skills
Excellent written and verbal communication skills
Excellent attention to detail, time management and interpersonal skills
Basic laboratory skills, including experience in BSL2 and BSL3 labs
Valid driver's license and good driving record is required
The ability to lift and carry tools, parts and instruments weighing up to 50 lbs
Preferred
Laboratory experience is preferred
Benefits
Medical
Dental
Vision
Life
Short-term disability
Long-term disability
Pet
Legal and ID shield
401k plans
Employee stock purchase plan (ESPP)
Health Saving Account (HSA)
Flexible Spending Account (FSA)
Dependent Care FSA
Mentorship
Promotional opportunities
Training and development
Tuition reimbursement
Internship programs
Employee resource groups
Volunteer paid time off
Employee events
Charity drives
Accrued leave policy
Paid holidays
Paid time off
Paid parental leave
Company
Bio-Techne
Bio-Techne is a supplier of tools for life science research, therapeutic manufacturing, and clinical diagnostics.
1001-5000 employees
H1B Sponsorship
Bio-Techne has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (4)
2022 (9)
2021 (6)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknown1989-05-19IPO
Leadership Team
Kim Kelderman
President and CEO
Gary Latham
Chief Technology Officer
Recent News
2025-12-24
2025-12-13
Company data provided by crunchbase