Specialist, Program Development jobs in United States
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Mitacs · 3 hours ago

Specialist, Program Development

Mitacs is a national not-for-profit that helps industry and non-profit partners solve strategic challenges by leveraging Canada’s world-class post-secondary talent. The Specialist will support the review, design, and development of program offerings, collaborating with other business units to pilot and evaluate new programs and introduce changes as needed.

Information TechnologyNon ProfitTraining

Responsibilities

Work collaboratively to provide impactful programs & skills partnership offerings that possess clear documentation & guidelines
Support process improvements to help streamline procedures and programs
Facilitate meaningful reporting functions for Program Development to measure achievement of key objectives, provide outcomes to other business units, and facilitate continuous improvement
Represent Program Development on cross-departmental workgroups, as required
Support the Manager, Program Development in reporting progress toward annual operational plan goals
Support overall program and skills partnership delivery, as needed
Employ change management principles and practices to facilitate programs & skills partnership design changes, based on data and/or cross-functional initiatives, that lead to better participant and client experience and achievement of programmatic outcomes
Contribute to the design of programs & skills partnership offerings based on sound policy-based rationale(s), that possess meaningful and achievable aims and deliver value to ecosystem partners/collaborators
Support regular reviews of programs and skills partnership offerings to ensure continued relevancy to the marketplace, alignment with overall strategy, and suitable participant ease-of-use
Execute program changes that reduce barriers to equity-deserving groups and align with Mitacs corporate equity, diversity, and inclusion goals

Qualification

Program managementChange managementBilingualism French/EnglishCustomer serviceCollaborationAnalytical skillsTeam environmentInterpersonal skillsCommunication skills

Required

Minimum two (2) years' experience in a program-oriented role
Experience in providing customer service, and familiarity with service quality approaches and metrics
Strong interpersonal skills, including excellent communication skills
Proven ability to work collaboratively across a range of stakeholders in a complex field of work to achieve common goals
A university degree (graduate degree preferred)
Bilingualism French/English. Knowledge of written and spoken English is required in this role as you will interact with colleagues, clients, and stakeholders located across Canada

Preferred

Work experience within the innovation sector and familiarity with academic and government organizations
Knowledge of the Canadian government's public policy goals in innovation and talent attraction/development
Knowledge of equity, diversity, inclusion, and decolonization
Knowledge of program design and program management principles and practices

Company

Mitacs is a Canadian not-for-profit organization that designs and delivers research and training programs.

Funding

Current Stage
Growth Stage
Total Funding
$39.5M
Key Investors
Innovation, Science and Economic Development CanadaCanada's Ocean Supercluster
2023-12-06Grant· $38.1M
2023-04-21Grant· $1.4M

Leadership Team

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Eric Loo
Regional Director, Prairies (AB, SK, MB)
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