Kansas City Public Library · 13 hours ago
Director of Central Library Operations
Kansas City,MO,US
Full-time
Onsite
Director/Executive
$90K/yr - $90K/yr
7+ years expKansas City Public Library is seeking a Director of Central Library Operations to establish and maintain a patron-centered, customer service focused environment at the Central Library. The role involves planning, coordinating, and evaluating library services, leading staff, and engaging with the community to promote library resources and programming.
EducationNon ProfitReal Estate
Responsibilities
Plans, coordinates, monitors and evaluates goals and objectives of Central Library’s public facing service points and delivery services
Coordinates staffing, schedules and workflow for the Central Library
Directs the delivery of high-quality library services including information and readers' advisory, catalog assistance, customer account assistance, technology and programming to facilitate effective use of library resources
Maintains adequate staffing levels within budgetary limits, evaluates effectiveness of services offered, and sets standards in accordance with library policy
Designs, implements and maintains a welcoming, comfortable, effective and efficient environment throughout the Central Library to enhance the patron experience
Leads trains and directs staff in maintaining a welcoming, comfortable and effective environment for patrons
Ensures that the Library’s guidelines on patron behavior are enforced
Provides oversight, implements, and evaluates circulation policies for all KCPL services
Coordinates the design and implementation of basic circulation training for system wide staff
Engages, and directs staff to engage the community and community organizations to promote the Central Library
Coordinates and implements adult focused public programs that engage the downtown neighborhood community in positive shared experiences
Promotes Central Library services to the community through outreach activities and community engagement
Directs personnel to assure productivity: interviews, selects, trains, schedules, develops and evaluates staff; organizes, assigns and reviews work; conveys information to staff and staff concerns to administration; participates on and leads committees and work groups
Works closely with other departments located within the Central Library to ensure a cohesive experience for patrons
In coordination with Public Safety and Facilities, works with contracted security and janitorial and library staff to maintain a safe, clean environment at the Central Library
Assists with formulation of library goals, objectives, policies and procedures
Prepares monthly report of activities and submits annual budget request
Keeps abreast of current trends and developments in profession and in the Kansas City community
Performs other related work and undertakes special projects as assigned
Qualification
Required
Demonstrated ability to interact successfully with staff
Demonstrated ability to engage the community
Demonstrated ability to organize work effectively, lead and direct personnel and plan programs
Considerable knowledge of current management practices
Superior oral and written communication skills
Strong public relations and public presentation skills
Proven skills in goal identification and achievement
Advanced computer skills
Demonstrated ability to follow oral and/or written instructions
Ability to speak and understand English is required. Additional consideration will be given to individuals that are proficient in any non-English languages utilized in Jackson County, MO, including Spanish, American Sign Language, Vietnamese, French, Arabic, and Swahili
Master's degree in relevant fields or an equivalent combination of education and related experience
Seven years' experience working in a public library setting or similar public facing / retails setting
Five years of management and supervision experience
Benefits
Excellent benefits
Company
Kansas City Public Library
Kansas City Public Library specializes in real estate services, including management, sales, and acquisitions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Anthony Warren, M.A.I.C.S, MPA, CNP
Coordinator, Tech Access Volunteers and Partnerships
Debbie Siragusa, CPA
Assistant Director / Chief Operating Officer
Recent News
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2025-07-31
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2025-07-19
2025-06-24
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