SportRx · 2 weeks ago
Optician
5076 Santa Fe Street ste a, San Diego, CA 92109, USA
Full-time
Onsite
Entry Level
$25/hr - $26.45/hr
1+ years expSportRx is a Southern California company specializing in custom prescription sunglasses for over 20 years. They are seeking an Optician to deliver quality optical care and outstanding customer service while assisting customers with eyeglass fittings and recommendations based on their needs.
E-CommerceEyewearSports
Responsibilities
Providing excellent customer service in person, on the phone, text, email and through online chat
Interpret the results of eye examinations, using prescriptions written by Optometrists and Ophthalmologists
Assisting customers by recommending lenses, coatings, and frames to suit customers' needs Specific customers may need special eyewear for sports, occupational use, or various tints and anti-reflective coatings
Advising patients on frame weights, materials, styles, and colors
Using prescription information from the doctor and the patient's preferences, face shape and other factors to help select the appropriate pair of eyeglasses, frames, and lenses
Giving product recommendations to patients based on their vision needs and lifestyle, such as frame construction, lens material and lens coatings
Providing education to customers about their eyewear needs
Anticipate problems, explore underlying reasons for issues. Strives to develop solutions to ensure customer satisfaction
Perform work accurately and thoroughly
Remaining knowledgeable about products offered and discussing available options
Qualification
Required
1- 2 years of experience in an optical setting
Basic understanding of sales principles and customer service practices
Basic Math skills and cognitive ability
Proficiency with computers and Microsoft programs
Working knowledge of customer/market dynamics and requirements
Solid communication and interpersonal skills
A friendly and energetic personality with a customer service focus
Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts
Preferred
Previous experience as an optician and/or ABO-certified
Benefits
Health Plan after 30 days- Many plans to choose from- PPO, EPO & HMO plans with wide networks.
401(k) matching- up to 5%.
Dental insurance.
Deep employee discounts- Who doesn't like a good discount?
Flexible spending account.
Paid Time Off
Training and career development.
Supplemental Parental leave
Great culture and super fun company-wide team-building events.
Work-life balance- We care about our people and believe in equal parts work, play, and rest.
Rewards & recognition- We value those who get it done!
Fitness Center and a wonderful walking/bike path.
Delicious snacks in the office.
Medical, Dental, Vision, PTO, Flexible Spending
Company
SportRx
SportRx has been creating innovative prescription sports glasses that deliver the perfect, custom-made eyewear for your specific needs.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Rob Tavakoli
Chief Executive Officer
Company data provided by crunchbase