Prestige Business Services LLC · 8 hours ago
Intake Specialist
Southfield, MI
Full-time
Onsite
Entry Level
$19/hr - $23/hr
1+ years expPrestige Business Services LLC is hiring an Intake Specialist for a high-volume personal injury law firm in Southfield. This role serves as the first point of contact for prospective clients, focusing on converting inquiries into signed cases through effective communication and follow-up.
Human Resources
Hiring Manager
Adenna B.
Responsibilities
Handle inbound calls and online inquiries from potential clients
Conduct structured intake conversations and qualify cases
Build rapport with injured callers and guide next steps
Document calls accurately and coordinate with the intake team
Follow up with leads to drive signed cases
Qualification
Required
1+ year in legal intake, inside sales, call center, or phone-based customer service
Confident phone presence and persuasive communication
Comfortable handling emotional conversations
Organized, reliable, and detail-oriented
On-site availability in Southfield
Company
Prestige Business Services LLC
At Prestige Business Services, LLC, our values guide everything we do—how we show up for our clients, how we treat our candidates, and how we hold ourselves accountable.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase