North American Mental Health Services · 11 hours ago
Program Coordinator (CMA)
Red Bluff, CA 96080
Full-time
Onsite
Entry Level
$20/hr - $26/hr
1+ years expNorth American Mental Health Services is seeking a Program Coordinator (CMA) to provide administrative support and assist in office management. The role involves coordinating patient care, managing office operations, and ensuring compliance with healthcare regulations.
ConsultingHealth CareHospitalMental HealthPsychologyTherapeuticsWellness
Responsibilities
Greet and assist clients in a professional and courteous manner
Answer phone calls, schedule appointments, and manage the clinic's calendar
Maintain electronic and paper filing systems, ensuring accuracy and efficiency
Manage correspondence, including emails, letters, and faxes
Support the Clinic Manager in overseeing daily operations and workflow
Assist in the training and supervision of administrative staff
Help implement office policies and procedures to improve efficiency
Monitor inventory levels and send in purchase requests for office supplies as needed
Ensure compliance with healthcare regulations and maintain confidentiality of patient records
Liaise with therapists, clinicians, and other staff members to coordinate patient care
Communicate effectively with clients, providing information and assistance as required
Collaborate with external vendors and service providers to resolve issues and ensure smooth operation of office equipment and facilities
Identify and address operational challenges proactively, seeking input from management as needed
Exercise sound judgment and discretion in handling sensitive information and resolving conflicts
Take initiative to implement improvements and streamline processes to enhance overall efficiency
Qualification
Required
Certified Medical Assistant (CMA) is required
Medical Assistant experience is required
Minimum of 1-2 years of experience working in a medical office or behavioral health setting
Strong organizational and multitasking skills with keen attention to detail
Excellent communication and interpersonal skills, both verbal and written
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills
Ability to work independently as well as part of a team in a fast-paced environment
Strong organizational skills with the ability to manage scheduling and patient flow efficiently
Excellent communication and interpersonal skills for working with patients, families, and healthcare providers
Compassionate and empathetic attitude toward patients undergoing mental health treatment
Ability to remain calm and professional during potentially stressful situations
Proficiency with electronic health records (EHR) systems
Preferred
Experience with psychiatric or behavioral health patients, particularly those with treatment-resistant depression
Company
North American Mental Health Services
NAMHS is a psychiatric hospital that provides mental and behavioral health services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
BRANDI G.
Chief Human Resources Officer
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