DataStaff, Inc. · 19 hours ago
Resolute HB/PB Epic Principal Trainer
North Carolina, United States
Contract
Hybrid
Senior Level
5+ years expDataStaff, Inc. is currently seeking a Resolute HB/PB Epic Principal Trainer for a long-term contract opportunity. The role involves designing and developing training content for Epic applications, co-facilitating classroom instruction, and serving as an expert educator and mentor to staff.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Design, develop, and maintain role based training content for Epic using Microsoft Office and other tools
Build comprehensive instructional materials and classroom exercises; maintain related policy and procedure documentation
Incorporate stakeholder feedback to continuously improve training programs and administration processes
Learn new Epic content areas; consult with subject matter experts to ensure accuracy and relevance
Assist with building, refreshing, and testing MST training environments; validate workflows and roles
Provide environmental support, troubleshooting, and coordination with technical teams
Co-facilitate classroom instruction with other trainers; assist learners during hands-on exercises
Prepare lessons, print materials, and set up rooms/environments prior to sessions
Present information clearly-both verbally and in writing-to diverse audiences
Follow up with trainees outside the classroom and offer additional support
Serve as an expert educator to state staff
Train-the-trainer: credential and coach additional classroom trainers as needed
Teach technical topics to staff and end users when required
Manage application assignments by prioritizing work, creating schedules, and adhering to timelines
Support curriculum and training development for third-party applications as needed
Qualification
Required
Epic Certification required
Must be certified in the following Epic application modules: Resolute Hospital Billing Curriculum Certification
Resolute Professional Billing Curriculum Certification
TED105 – Training Wheels Behind the Scenes Certification
TED300 – Training Environment Build Certification
3 Years - Epic Principal Trainer Experience
Active Epic certifications (Resolute HB, Resolute PB, TED105, TED300)
5 Years - EHR/Health IT training experience
Ability to work without close supervision, taking ownership of work activities, & ensuring training sessions & materials meet Epic's standards
3 Year - Skill and experience in adult education, especially for health information technology or healthcare revenue cycle applications
Demonstrating flexibility with respect to required changes in training content and delivery methods
Demonstrated ability to take ownership of work activities & ensure that they are completed accurately, efficiently, and timely
Ability to learn new content and leverage that knowledge to develop strong training programs
3 Years - Develops presentations & presents in a clear & interesting manner, commanding the audience's attention, & handling questions/challenges
3 Years - Experience performing job shadowing
Preferred
3 Years - Credentialed and/or experienced in developing the Epic training environments
Benefits
Medical, dental and vision coverage options
Paid vacation
Sick and holiday leave
401k program available for employees after 6 months
Company
DataStaff, Inc.
DataStaff, Inc. (DSI), founded in 1998, is a small North Carolina women-owned business.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Glynda Mealer
CEO
Robert Crabill
Chief Operating Officer
Company data provided by crunchbase