LHH · 6 hours ago
Escrow Coordinator
LHH is a leading real estate services firm seeking an experienced Escrow Support Supervisor to lead a high-volume, centralized production team. This role involves overseeing escrow transactions, ensuring compliance and quality, and managing team performance in a fast-paced environment.
Responsibilities
Lead and supervise a centralized escrow processing team, overseeing daily workflow in a high-volume environment
Maintain accountability for productivity, quality, turnaround times, and SLAs
Monitor workloads, adjust staffing priorities, and approve overtime during peak cycles
Review escrow documents for accuracy, completeness, and compliance, resolving escalated or complex issues
Ensure adherence to company policies, escrow procedures, and regulatory requirements
Partner with branch teams to communicate expectations, updates, and quality standards
Prepare and present production, quality, and performance reports to leadership
Interview, hire, onboard, train, and develop team members
Conduct performance reviews, provide coaching, and address performance issues as needed
Lead process improvements, system updates, and workflow enhancements
Foster a culture of accountability, collaboration, and continuous improvement
Qualification
Required
Strong leadership skills with the ability to motivate and manage teams under pressure
Calm, solutions-focused decision-making in high-stress situations
Excellent organizational skills and strong attention to detail
Solid understanding of escrow procedures, documentation, and compliance
Proficiency in Microsoft Office and escrow-related systems
Clear and effective communication skills, with the ability to deliver direction and constructive feedback
Strong problem-solving, conflict resolution, and decision-making abilities
Ability to manage competing priorities and meet aggressive deadlines
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
EAP program
Commuter benefits
401K plan
Paid Sick Leave
Any other paid leave required by Federal, State, or local law
Holiday pay upon meeting eligibility criteria
Company
LHH
At LHH, we believe work should be meaningful, fulfilling, and connected.
Funding
Current Stage
Late StageLeadership Team
Recent News
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2025-05-17
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