US Tech Solutions · 2 hours ago
Pendo Analyst
United States
Contract
Remote
Entry Level
$32/hr - $35/hr
1+ years expUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. They are seeking a Pendo Analyst responsible for supporting the Organizational Change Management team by producing high-quality in-app guidance content on the Pendo application, managing and optimizing content, and providing data-driven analysis of user behavior.
Information Technology
Hiring Manager
Pooja R.
Responsibilities
Create high-quality, internal customer-facing content via Pendo, with timely delivery
Work closely with Change Management Specialists and Product Managers to proactively identify in-app content need
Create in-app content ranging from badges to guide walkthroughs based on identified needs and requirements
Optimize UI/X of in-app content via A/B testing and creatively identify ways to improve content engagement and overall customer in-app experience
Support effective Pendo in-app content QA and testing
Troubleshoot with Pendo Support and Account team to solve any issue
Utilize Pendo Analytics capabilities to provide data-driven analysis of user behavior and recommendations to improve platform UI/X
Support Change Management Specialists and Product Managers on Pendo analytics related requests
Support problem solving and data analytics related to digital adoption metrics
Act as a subject matter expert for Pendo capabilities
Assist in training other team members and stakeholders on how to create and manage content effectively and how to consume analytics effectively via Pendo
Establish and maintain relationships with external vendor partners to support Pendo content development, technical troubleshooting, and analytics
Maintain familiarity with latest with Pendo product capabilities and adopt these insights into daily work
Stay updated with the latest trends, best practices, and competitor strategies in in-app content development
Identify and recommend process improvements to internal stakeholders
Qualification
Required
Bachelors Degree Required for consideration
basic Pendo Knowledge required
Excellent time and project management skills
Analytical mindset, detail-oriented
Strong written and verbal communication skills
Preferred
1+ year of Pendo experience which will be considered a plus
Familiarity with HTML and CSS is a plus
Salesforce experience not required but a plus!
Company
US Tech Solutions
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.
1001-5000 employees
H1B Sponsorship
US Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (13)
2022 (24)
2021 (18)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Manoj Agarwal
Chief Executive Officer
Recent News
Kelly Services, Inc.
2025-05-17
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2024-12-13
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