DM Injury Law · 22 hours ago
Client Services Representative
DM Injury Law is a premier personal injury law firm headquartered in Kansas City, Missouri, known for its professional and compassionate legal representation. They are seeking a Client Services Representative to manage incoming calls, assist clients, and perform various administrative duties as needed.
ConsultingLegalProfessional Services
Responsibilities
Occasionally assist the Intake Specialists when needed
Answer and accurately respond to a high volume of incoming calls - as many as 200+ daily
Assist clients in connecting with their Attorney and/or Case Manager by use of our electronic case management system, Neos
Route incoming documents and voice messages to the correct recipient
Qualification
Required
High School Diploma or GED
Punctual with strong attendance history
Proficient in Microsoft Office
Excellent telephone etiquette
Ability to multi-task and prioritize tasks without guidance
Fluent in English
Preferred
Experience using a multi-line phone system
Call center experience
Bilingual
Benefits
Health, Vision & Dental Insurance
401(k) matching and more!
401(k) matching retirement plan – up to 4% match
3 weeks (120) hours of PTO
Paid holidays
FREE on-site parking garage