Seneca Resources Company, LLC · 1 day ago
Data Center Technician (S2/S3) (US)
Seneca Resources Company, LLC is seeking a highly skilled Data Center Technician II to support enterprise-scale data center operations. The role involves hardware lifecycle management, troubleshooting, and collaboration with cross-functional teams to ensure systems meet performance and service-level standards.
Oil & Energy
Responsibilities
Install, configure, stage, start up, and decommission data center hardware, including servers, racks, storage devices, and network switches
Perform advanced diagnostics and troubleshooting to identify root causes and resolve hardware, OS, or network issues efficiently
Replace faulty components and execute hardware refreshes (e.g., memory upgrades, OS rebuilds) with minimal operational impact
Validate cabling, labeling, grounding, and equipment setup in accordance with deployment standards and safety requirements
Support new deployments and provide real-time issue resolution in production environments
Monitor server fleet health and assist with failure analysis and trend identification to support SLA compliance
Document processes, troubleshooting steps, and lessons learned to contribute to knowledge bases and SOPs
Communicate effectively with team members and leadership, escalating incidents as needed
Meet or exceed KPIs and SLAs by completing tickets accurately and efficiently
Adhere to all safety protocols, participate in required training, and promote a culture of safety and accountability
Collaborate with geographically distributed teams while maintaining the ability to work independently
Qualification
Required
2+ years of hands-on experience as a Data Center Technician or similar infrastructure support role
Strong knowledge of server hardware components and system-level failure scenarios
Experience with IPMI tools for diagnostics and troubleshooting
Proficiency administering Windows Server OS and WinPE environments
Working knowledge of network troubleshooting (Layer 1, Layer 2, and Layer 3)
Experience with firmware updates, diagnostics tools, and deployment testing
Basic scripting experience (PowerShell, Bash, or Python)
Familiarity with virtual machine setup and environment configuration
Ability to work autonomously and collaboratively in a team-based environment
Associate degree in Computer Science, Information Technology, Engineering, or equivalent experience preferred
CompTIA A+ and CompTIA Server+ (or equivalent experience)
CCENT or equivalent networking experience
Preferred
CCNA certification
MCP or MCSE certification
Experience with Linux PXE services
Company
Seneca Resources Company, LLC
Seneca Resources Company, LLC, the exploration and production segment of National Fuel Gas Company, headquartered in Houston, Texas, explores for, develops, and produces natural gas in the Appalachian Region including the Marcellus and Utica Shales.