NEOGOV · 8 hours ago
Social Services Analyst 1-3 (Region 7)
Statewide, LA
Full-time
Onsite
Entry, Mid Level
$2,784/mo - $5,009/mo
3+ years expNEOGOV is part of the Louisiana Department of Health, which aims to protect and promote health for all residents of Louisiana. The Social Services Analyst 1-3 will interpret and apply regulations while guiding clients through program requirements, conducting interviews, and serving as a case manager to ensure successful participation in programs.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Interprets and applies complex federal, state and local laws and regulations, program directives, and agency policies and procedures
Interviews clients/applicants to obtain information, assess employment and educational history, work abilities, and training interests in order to determine the support services needed
Serves as case manager for assigned caseload by recording findings, recommendations and services provided; completes case record forms and any necessary correspondence in connection with assigned cases
Explains program to applicants and discusses its rules and procedures, assesses clients' willingness and ability to comply with program mandates, identifies barriers to participation, and selects resources to eliminate barriers
Monitors program participation to determine compliance and takes appropriate action to ensure that participants fulfill program obligations
May assist with representing the agency on client appeals and appeal hearings by compiling the Summary of Evidence and other agency documentation
Qualification
Required
Three years of experience in social services; OR
Six years of full-time experience in any field; OR
A bachelor's degree
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field
Preferred
Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes
Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies
Benefits
Insurance Coverage
Parental Leave – Up to six weeks paid parental leave
Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement– State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works).
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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