IT Support Technician jobs in United States
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CPI Card Group · 2 hours ago

IT Support Technician

CPI Card Group is a leading provider of innovative card marketing and production solutions. The IT Support Technician will monitor network and data security, investigate issues, and provide assistance in data integrity and PC maintenance.

Financial ServicesPaymentsPrinting
badNo H1Bnote

Responsibilities

Discover and learn how our data system integrates with our unique manufacturing processes
Review and respond to data integrity monitor reports and correct issues as needed
Create and/or update training procedures for data integrity corrective procedures
Perform audits and protected data integrity
Review & respond to requests asking for help, investigations or ad-hoc reports. (Emails, Sales Force Cases, Jira Tickets, walk-ins)
PC Maintenance (as required)
Restore backups
Replace & test hard drives
Replace & test peripherals

Qualification

SQL fundamentalsPowerShellProblem-solvingMultitaskingCustomer serviceCommunication skills

Required

Flexibility in multitasking
Excellent problem-solving skills
Minimum 2 years' experience troubleshooting software and hardware, along with solid understanding and experience in SQL fundamentals query writing & reporting
Excellent communication skills including written (emails) and oral
Customer service attitude, able to recognizing the needs of the customer
Highschool education or equivalent
Elementary English proficiency communication skills necessary
Ability to work onsite in the office; work a minimum of 40 hours per week
Hours are minimum 40 hours per week during company's regular business hours however evening and/or weekend work may be required as job duties demand
Ability to move around the office to attend meetings; deliver items; gather supplies; set up meetings; etc. lifting up to 20 lbs occasionally
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

Preferred

Basic PowerShell (general programming skills) – is a plus
Associate or above degree preferred

Benefits

Competitive pay rates and an inclusive, empowering and rewarding culture.
Solid benefits package including Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay, Tuition Reimbursement and 401(k) with a competitive company match percentage.

Company

CPI Card Group

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Providing integrated payment solutions to credit and debit card issuers

Funding

Current Stage
Public Company
Total Funding
$310.2M
Key Investors
Tricor Pacific Capital
2025-12-05Post Ipo Secondary
2024-10-01Post Ipo Secondary· $25.2M
2024-06-24Post Ipo Debt· $285M

Leadership Team

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Marc Sheinbaum
Director
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Company data provided by crunchbase