BryceTech · 4 hours ago
Administrative and Operations Support Specialist
Washington, DC
Full-time
Hybrid
Entry, Mid Level
2+ years expBryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. The Administrative & Operations Support Specialist provides day-to-day administrative, coordination, and operational management support to a small, fast-paced team supporting federal human capital initiatives.
AnalyticsCyber SecurityGovernmentHomeland SecurityProduct ResearchSoftware Engineering
Responsibilities
Provide comprehensive administrative and operational support to a core human capital consulting team, serving as the primary coordinator for internal operations
Independently manage calendars, schedule internal and client-facing meetings, coordinate availability, distribute agendas, and track follow-ups
Attend internal and client-facing meetings as needed to capture accurate meeting minutes, action items, and decisions
Maintain work trackers, task lists, and internal schedules; proactively identify risks, bottlenecks, or gaps and recommend solutions
Anticipate team needs and take initiative to improve workflows, coordination, and operational efficiency
Support multiple internal and client-facing assessments , including maintaining documentation, schedules, and tracking processes
Develop, organize, and maintain Standard Operating Procedures (SOPs) for up to seven distinct assessment processes
Ensure assessment materials, guidance, templates, and documentation are current, accurate, and accessible
Coordinate assessment-related deliverables and support consultants in meeting internal and client deadlines
Own and manage team SharePoint sites, ensuring content is current, logically organized, and user-friendly
Upload, version, and archive documents in accordance with internal governance and records management processes
Serve as a knowledge-management steward by organizing reference materials, guidance, templates, and internal resources
Continuously improve information architecture and document accessibility to support team efficiency
Lead operational onboarding for new team members, including: Coordinating access to systems and tools, Updating org charts, team rosters, and internal documentation, Supporting Outlook setup, distribution lists, Teams channels, and Planner access
Serve as a go-to resource for internal questions related to processes, documentation, and team operations
“Take care of the team” by ensuring operational readiness, continuity, and consistency across day-to-day activities
Heavily leverage Microsoft 365 tools (Outlook, Teams, SharePoint, Planner, PowerPoint) to support team coordination and delivery
Create and maintain presentations, trackers, dashboards, and planning artifacts
Help define, document, and reinforce consistent workflows and organizational practices across collaboration platforms
Actively support internal initiatives related to AI-enabled tools and platforms, including Minerva / ChatGPT-based knowledge and workflow tools
Assist with organizing inputs, documentation, prompts, and content that support internal, consultant-facing AI platforms
Partner with team leadership to operationalize AI tools into repeatable workflows, documentation, and knowledge-sharing practices
Stay engaged with evolving internal tools and contribute to continuous improvement of team enablement capabilities
Qualification
Required
2–5 years of experience in an administrative, operations, or program support role
Experience supporting consulting teams, human capital initiatives, or government environments
Demonstrated ability to operate independently, manage competing priorities, and proactively improve processes
Advanced proficiency with Microsoft 365 (Outlook, Teams, SharePoint, Planner, PowerPoint)
Experience capturing meeting minutes, tracking action items, and managing operational deliverables
Strong organizational and problem-solving skills
Excellent written communication skills, particularly for documentation, SOPs, and knowledge management
Benefits
Competitive salary
A comprehensive health plan including dental and vision coverage
Company-paid life and disability insurance policies
A 401(k) plan with company match
An educational reimbursement program
Company
BryceTech
BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Carissa Bryce Christensen
Founder and CEO
Jeff Mujsce, MBA, PMP
Chief Growth Officer
Recent News
Company data provided by crunchbase