A&Z Trucking · 12 hours ago
Logistics Assistant Account Manager
Raleigh, NC
Full-time
Onsite
Entry Level
1+ years expA&Z Trucking is seeking a Logistics Assistant Account Manager to assist with day-to-day operations in logistics. The role involves communication with various stakeholders and ensuring customer satisfaction through efficient management of shipments and data.
Transportation/Trucking/Railroad
Responsibilities
Provide quality customer service and be an effective liaison between the Account Management team and the Carrier Management team
This position requires taking calls, managing shipments, accepting tenders from applicable TMS, and building tenders into our internal TMS
Schedule all pick-up and delivery appointments, and logging information accurately throughout the workday
Work with other departments to ensure customer business needs are met timely and efficiently
Help LAM achieve maximum profitability levels for assigned accounts
Work closely with Carrier Management team to ensure that carriers hired comply with customer’s policies, procedures, and service requirements
Accurately record data into internal systems such as our TMS, Excel, and workflow checklists
Assist in maintaining customer relationships through high levels of customer satisfaction and communication
Qualification
Required
Strong computer skills with MS Office (Word, Excel, Outlook, Teams) is required
Ability to thrive in a fast-paced, high-pressure environment
Ability to provide oral and written correspondence, effectively present information, and respond to questions from customers, team members and managers
Preferred
Bachelors' degree preferred but not required
Minimum 1 year preferred of industry specific experience with knowledge in LTL freight, 3PL, shipping and supportive technologies (TMS, CMS, etc.)
Company
A&Z Trucking
We are a nationwide logistics solutions service specializing in produce transportation, full loads, reefer LTL to select areas, and dry LTL to any area.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase