Outside · 2 hours ago
Media Sales Account Manager
United States
Full-time
Remote
Mid Level
$55K/yr - $65K/yr
3+ years expOutside Interactive, Inc. is the premier hub for active lifestyle enthusiasts, offering best-in-class content and experiences. They are seeking a Media Sales Account Manager to manage digital media campaigns, ensuring client satisfaction and successful execution from start to finish.
Information TechnologyMedia and Entertainment
Responsibilities
Manage the setup and execution of clients' digital brand campaigns, including display, email marketing, and newsletter sponsorships
Build and maintain strong daily relationships as the primary, single point of contact for clients, ensuring alignment on goals, deliverables, timelines, and KPIs
Oversee all aspects of campaign launch and management, including reviewing contracts, client outreach, aggregating assets, securing site inventory across company websites, communicating campaign elements to relevant teams, QA for trafficking setup, and continuous monitoring and optimization to meet client expectations
Manage the timely receipt, testing, and required technical adjustments of creative assets for campaign launches
Ensure all client-contracted items are delivered fully and within the scheduled duration
Provide regular reporting updates and ongoing touchpoints for clients; communicate campaign complications to salespersons and clients, offering viable alternatives as needed
Collaborate effectively with multiple internal departments, including the trafficking, sales, editorial, digital planning, client success, custom content, social, and email marketing teams, from campaign launch through the final reporting cycle
Demonstrate strong problem-solving and strategic thinking skills, successfully juggling multiple tasks and managing a high volume of campaigns while monitoring performance
Follow up with clients on outstanding campaigns/deliverables, ensure all contracts are delivered in full, and manage monthly campaign billing and reporting needs
Carry out troubleshooting processes to identify and resolve issues caused by trafficking setup errors, content management system mistakes, or technology malfunctions
Develop expert-level knowledge and proficiency in systems including AdBook OMS, Google Ad Manager, Double Verify Publisher Suite, Megaphone, Salesforce, Asana, Sprout Social, Pressboard, and Hubspot
Meet and exceed client expectations by consistently providing the highest level of customer service and developing proactive strategies to resolve issues and optimize campaigns as they arise
Qualification
Required
Bachelor's degree required
Must possess a strong working knowledge of the Microsoft Office suite (especially Excel) and Google Docs
Must be able to comprehend and articulate analytical data, specifically data geared toward display banners such as CTRs, Video Completion Rate, Viewability, etc
Must exercise great proactivity with strong communication, customer relations, and analytical skills
Ability to stay on task and follow outlined processes
Should enjoy working collaboratively across multiple departments
Ability to thrive in a nimble, detail and deadline-driven environment
A strong level of comfort and confidence in answering and/or resolving client inquiries is necessary
Preferred
3+ years of experience in Digital Marketing, Campaign or Account Management preferred
BA in marketing, statistics, advertising or business preferred
Experience with digital advertising platforms (Google Ads, Meta Ads, Hubspot)
Benefits
Health care
Vision
Dental
Retirement
Flexible Time Away
Sick leave
More
Company
Outside
Outside Interactive, Inc. is the premier destination for outdoor inspiration, activation, and celebration.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Christopher Jerard
Chief Brand Officer
Heather Dietrick
Chief Media Officer
Recent News
Colorado Springs Business Journal
2025-04-11
2024-02-10
Vermont Business Magazine
2023-12-01
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