AVC Technology Corporation · 1 week ago
Level 3 System Engineer
United States
Full-time
Remote
Senior Level
$70K/yr - $100K/yr
5+ years expAVC Technology Corporation is seeking a sharp and resourceful Tier 3 Systems Engineer to join their powerhouse MSP team. The role involves serving as the final escalation point for complex technical issues, tackling advanced system and network incidents, and mentoring junior technicians.
Information TechnologyNetwork SecurityTechnical SupportVoIP
Responsibilities
Serve as the final escalation point for complex technical issues — if Tier 1 and 2 can’t fix it, you’re the superhero they call
Tackle advanced system and network incidents across cloud and on-prem environments with calm professionalism (and maybe a touch of sarcasm)
Administer and optimize Windows Server, Active Directory, and virtualization platforms (VMware, Hyper-V) while making it look easy
Keep Microsoft 365, Azure AD, Exchange Online, and related cloud technologies running smoother than a fresh patch install
Plan, deploy, and support IT infrastructure projects that make our clients’ tech dreams come true
Configure routers, switches, firewalls, and VPNs (Cisco, Fortinet, Ubiquiti, SonicWall — you know the drill)
Champion cybersecurity best practices — patch, protect, and politely panic when someone clicks that suspicious email link
Automate all the boring stuff using PowerShell, Python, or RMM tools — because you’re clever like that
Document and standardize everything so future you (and your teammates) don’t have to reinvent the wheel
Communicate clearly with clients and teammates — whether you’re explaining DNS to a CFO or walking a junior tech through Group Policy
Mentor junior technicians and contribute to a culture where learning, laughter, and late-night troubleshooting coexist harmoniously
Qualification
Required
5+ years of experience in IT support, systems administration, or engineering — ideally in an MSP where coffee is its own food group
Deep expertise with Microsoft technologies: Windows Server, Active Directory, Group Policy, DNS/DHCP, Microsoft 365, Azure, Intune, Exchange Online
Solid networking chops — VLANs, routing, switching, VPNs, and firewalls are second nature to you
Experience with virtualization (VMware ESXi, Hyper-V) and storage solutions (NAS/SAN)
Understanding of cybersecurity fundamentals and best practices — you patch faster than hackers can scan
Scripting and automation skills (PowerShell preferred) — because typing the same thing twice is a sin
Excellent communication, documentation, and troubleshooting skills — you can explain a subnet mask without losing your audience
Certifications like Microsoft Certified: Azure Administrator, CompTIA Network+/Security+, or Cisco CCNA are a big plus (and earn you bragging rights)
Preferred
Experience with RMM and PSA tools (ConnectWise, Datto, etc.)
Comfortable in Linux and macOS environments — because not every client speaks Windows
Background in project management or client account technical ownership
Ability to juggle multiple clients, priorities, and pings on Teams without losing your cool
Company
AVC Technology Corporation
Since 1970, our expert technicians and accomplished engineers have combined for over 140 years of providing IT Solutions.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Brian Johnson
Chief Executive Officer
Company data provided by crunchbase