SitusAMC · 6 hours ago
Document Technology Client Specialist
United States
Full-time
Remote
Entry, Mid Level
$52K/yr - $70K/yr
2+ years expSitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. In this role, you will ensure that client relations are positive experiences and monitor the delivery of document technology products and services to clients, working closely with internal partners and departments.
Financial ServicesOutsourcing
Responsibilities
Acts within alignment of security roles
Work with other departments to ensure clients are experiencing a positive partnership
Develops and maintains client working relationships
Diligent contact/follow up with clients and internal partners
Acts as external client advocate with internal partners
Liaise and communicate progress between sr. management and other internal team members and stakeholders
Facilitates service orders with clients which may include delivery of document, data, or other reporting
Monitors production throughput and quality of outputs to ensure client service levels are met or exceeded
Works with client and SitusAMC internal partners to manage the quality delivery of all services provided to the client
Promotes services to existing clients
Consults with internal teams and communicates client and market requirements/product features
Other activities as may be assigned by your manager
Qualification
Required
Bachelor's degree in related field or equivalent combination of education and experience
Intermediate-level support staff with 2-4 years of relevant experience
Prioritizes and plans work activities
Time management skills
Gathers and analyzes information skillfully
Expresses ideas and thoughts verbally and written forms
Exhibits good listening and comprehension
Preferred
Two to three years' experience in mortgage industry preferred
Benefits
PTO and paid holidays
Medical, dental, vision, life, disability insurance
401K
Company
SitusAMC
SitusAMC provider of consulting, outsourcing, talent and technology solutions, supporting institutional lenders and investors.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
PSP Investments
2020-04-02Private Equity
Leadership Team
Michael Franco
Chief Executive Officer
Andrew Smith
Director, Strategic Planning
Recent News
2025-11-27
2025-11-27
2025-11-27
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