Administrative Support/Operations jobs in United States
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Norwescap · 2 hours ago

Administrative Support/Operations

Norwescap is a 57-year-old anti-poverty organization with a mission to strengthen communities by creating opportunities that improve the lives of low-income individuals and families. This position provides administrative support in various areas, including communication with families regarding childcare assistance and maintaining participant files.

EducationNon ProfitSocial

Responsibilities

Effectively communicate with families regarding childcare assistance and all CFRS programs
Utilizes effective communication and active listening techniques, selecting communications methods that best meet the needs of the families
Adheres strictly to confidentiality policies and procedures
Utilizes the assessment process to identify the needs of families and provides appropriate resources and referrals
Supports families during initial program eligibility, annual eligibility redetermination and through the case
Establishes, maintains, and updates participant files in accordance with the program requirements
Supports and maintains all required contracts
Provides timely updates to manual encumbrances
Completes all required monthly program reports accurately and on time
Compiles and provides statistical and program data as requested
Systematically documents services to ensure compliance with accountability and reporting requirements
Informs and supports parents and childcare providers regarding childcare services, policies and procedures
Complies with the Agency's Personnel Policies and Procedures
Perform other related duties assigned by the CFRS Executive Director and other Norwescap administrative and management staff

Qualification

Communication skillsOrganizational skillsProficiency with technologyBilingual in EnglishSpanishTeam collaboration

Required

High School or GED combined with relevant experience in the fields of human services, childcare services, child development, education, or social work
Excellent written and verbal communication skills
Strong organizational skills
Proficiency with technology and data systems
Ability to work independently and collaboratively as a part of a team

Preferred

Associate's degree in human services
Bachelor's degree in early childhood or related field
Bilingual in English and Spanish strongly preferred

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Employee Assistance Program
Flexible Spending Account
Life Insurance
Paid Time Off
Paid Holidays
Retirement Plan

Company

Norwescap

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Norwescap is a non-profit organization that offers strategies, programs and services to create opportunities and changing lives.

Funding

Current Stage
Growth Stage
Total Funding
$0.42M
Key Investors
FirstEnergy FoundationProvident BankTD Charitable Foundation
2025-09-23Grant· $0.07M
2023-07-11Grant· $0.1M
2022-03-08Grant· $0.25M

Leadership Team

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Mark Valli
Chief Executive Officer
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Edmund Khanoo CPA,CGA,FCCA,CRFAC,RFI
Chief Financial Officer
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Company data provided by crunchbase