Medical Center Health System · 6 hours ago
IT Analyst Service Coordinator
Medical Center Health System is seeking an IT Analyst Service Coordinator for the Center for Heart Disease. The role involves managing specialty areas in the Cath Lab, ensuring high-quality patient care, and providing operational support for IT applications within the healthcare environment.
Health CareHospitalMedicalRehabilitation
Responsibilities
Undertakes the managerial responsibilities for a Specialty area in the Cath Lab in coordination with the Cath Lab Supervisor and the Cath Lab Coordinator
Directly responsible for the performance of the Specialty, by providing a high quality of patient care within the confines of the approved budget
Assesses care for patients on an individual and overall department basis within the framework and philosophy of the Cath Lab to provide goal-oriented patient care through utilization and documentation of the nursing process
Assists in the handling of cases by either acting as a "Circulating Nurse" or "Scrub Technician" as needed and become a resource person
Supports Center for Heart Disease departments that have been assigned to analyst for all Information Technology needs
Plans, manages and guides projects, utilizing standard I.T. methodology, which implements computer application systems which satisfy strategic, customer and regulatory requirements
Provides operational support for applications including data integrity, maintenance, training, and vendor interaction
Maintains existing software, test changes and enhancements to applications in a timely manner in order to gain maximum usage of software applications and information systems
Qualification
Required
Bachelor's degree from a four-year college or university, with more than 5 years of experience in a healthcare environment; or an equivalent combination of education and healthcare experience
Must have a solid background in computer hardware, software, networks and the ability to manage multiple projects at one time
Knowledge of analysis, debugging and standard project management tools
Excellent written/oral communication skills required
Ability to coordinate multiple priorities and issues to facilitate appropriate client support and escalation of issues
Experience in problem analysis and testing with an emphasis on healthcare and/or business applications must be able to work effectively with a diverse group of people
Extensive understanding of operating systems software and Web browser use is required in a complex environment
2–3 year's experience functioning as an IT Analyst in an IT Department
Experience with the life cycle of system/project implementation and working within a project management methodology
Experience working with Clinical Ancillary Systems such as Radiology, Cardiology and Lab as well as major vendors (Epic, Cerner, McKesson, Allscripts) is acceptable
Minimum of five years of experience working with Hospital Information Systems, supporting application software, analyzing business problems, hands-on clinical experience, and / or project management required
Basic knowledge of clinical operations either through formal education or business experience
Must possess the ability to plan, direct, and coordinate activities of designated projects, with guidance from management, to ensure that goals or objectives of projects are accomplished within prescribed parameters
The ability to interpret and apply an extensive variety of technical instructions and deal with abstract and concrete variables within the healthcare environment
Requires conscious commitment to the highest standards of customer service
Must be a self-motivated person and can demonstrate a working knowledge of multiple software/hardware applications
Must be able to communicate with peers, subordinates and upper management effectively and courteously
Must be able to use sound judgment and must demonstrate logical thinking and initiative
Must have the ability to define problems, collect data, establish facts, and draw valid conclusions
Preferred
Experience with at least one clinical ancillary information system with an emphasis on Ambulatory, Pharmacy, Cardiology or Radiology or Quality initiatives preferred