BAYADA Home Health Care · 1 day ago
Client Services Manager, Health Care
Philadelphia, PA
Full-time
Onsite
Entry, Mid Level
1+ years expBAYADA Home Health Care is a provider of home health care services, and they are seeking a Client Services Manager to join their Philadelphia office. The role involves managing client services, ensuring superior customer service, and collaborating with various teams to advocate for clients in the Habilitation program.
Health CareMedical
Responsibilities
Provide superior customer service and quality home care
Focus on managing coordination of client services and emergent scheduling issues
Manage your Client Services Manager caseload while proactively growing it
Build lasting relationships with clients, referral sources, payors and community organizations
Develop strong, communicative relationships with the team
Maintain effective fiscal management of your caseload by monitoring metrics and client authorizations
Client Services Managers will partner with Clinical Managers to provide supervision and support to Habilitation Technicians
In collaboration with the Clinical Manager, Habilitation Manager, Direct Support Professionals (DSP) and other teams to act as an advocate for clients in the Habilitation program
Participate in Person-Centered Planning processes
Collaborate with the client, family, Case Managers, DSPs and other teams to implement and evaluate client scheduling needs
Participate in client ISP meetings
Maintain ongoing communication with Case Managers/Care Coordinators and other stakeholders
Qualification
Required
Bachelor degree is required
Demonstrated record of successfully taking on increased responsibility (goal achievement)
Ambition to grow and advance beyond current position
Strong computer skills required (electronic medical record)
Excellent communication and interpersonal skills
Preferred
At least 1 year of experience with the I/DD population
Prior medical office or home care experience
Prior supervisory experience a plus
Benefits
Paid Weekly
AMAZING culture
Strong employee values and recognition
Growth opportunities
Company
BAYADA Home Health Care
BAYADA Home Health Care, one of the largest home health providers with over 325 locations in the U.S. and operations in Germany, India, Irel
10001+ employees
H1B Sponsorship
BAYADA Home Health Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2021 (4)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
David Baiada
Chief Executive Officer
Sue Moss
Senior Vice President, Payer Strategy & Gov't Affairs
Recent News
2026-01-20
Home Health Care News
2026-01-19
Home Health Care News
2025-12-04
Company data provided by crunchbase