Trust Point Inc. · 9 hours ago
IT Support Specialist
La Crosse, WI
Full-time
Hybrid
Mid LevelTrust Point Inc. is a well-established financial services company based in La Crosse, WI, recognized as a "Best Place to Work" for the past 8 years. They are seeking an experienced IT Support Specialist to provide comprehensive technical support to their team, manage day-to-day technology needs, and serve as a liaison with their IT vendor.
Financial Services
Responsibilities
Reviewing trouble tickets and scans
Troubleshooting of equipment
Informal training on various computer hardware and software
Review of network logs, nightly perimeter vulnerability reports and email system
Management of phone systems
Issuance and maintenance of key fob access
System user set-up and troubleshooting
Qualification
Required
Experience in providing IT support
Ability to troubleshoot equipment
Experience with computer hardware and software
Knowledge of network logs and vulnerability reports
Experience in managing phone systems
Ability to issue and maintain key fob access
Experience in system user set-up and troubleshooting
Strong communication skills to address questions and concerns professionally
Ability to work in a hybrid position
Benefits
On-site workout facility
Pet insurance
Paid volunteer time
Identity protection coverage
401k
Profit sharing plan
Employer-paid certifications
Relevant continuing education
Company
Trust Point Inc.
Since 1913, Trust Point Inc. has provided individuals, families, businesses and other organizations with a full range of wealth management services.
Founded in 1913
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Bill Bosch
President & CEO
Luke Raymer
Chief Technology Officer
Company data provided by crunchbase