AI Digital · 23 hours ago
Knowledge Manager
United States
Full-time
Remote
Mid, Senior LevelAI Digital is seeking a Knowledge Manager to lead and scale an AI-first knowledge ecosystem within the organization. The role involves owning and evolving the company's AI & Automation Knowledge Ecosystem, ensuring effective use of AI tools and best practices across the business.
AdvertisingMarketingSocial Media Marketing
Hiring Manager
Irina Chernaia
Responsibilities
Own and evolve the company’s AI & Automation Knowledge Ecosystem, covering internal AI usage, automations, platforms, methodologies, and best practices
Build, maintain, and govern a living AI Knowledge Base and Use Case Repository that is simple, searchable, and actively used
Lead monthly and quarterly knowledge-sharing sessions, internal demos, and updates in collaboration with AI Champions and key stakeholders
Design and deliver tailored AI trainings, workshops, and enablement sessions for technical and non-technical teams
Establish knowledge management standards, taxonomy, and documentation practices for AI and automation content
Act as a bridge between business, product, and technical teams to support end-to-end AI and automation use case development
Oversee data ingestion processes and quality control for knowledge assets, ensuring accuracy, relevance, and consistency
Design and manage classification and retrieval structures to improve knowledge reuse
Monitor adoption, gather feedback, and continuously improve knowledge processes, tools, and training materials
Qualification
Required
Proven experience in knowledge management, AI enablement, internal platforms, or documentation in a data- or AI-driven organization
Strong understanding of generative AI, LLMs, RAG architectures, and knowledge engineering with a practical, business-focused mindset
Hands-on experience building or managing knowledge bases, documentation systems, or AI enablement platforms
Ability to translate complex AI and automation concepts into clear, usable guidance for both technical and non-technical audiences
Experience working cross-functionally with engineering, data, product, and business teams
Strong communication, facilitation, and training skills for workshops, demos, and structured learning programs
Systems-thinking mindset focused on structure, governance, and adoption rather than theory
Benefits
Work from anywhere: Fully remote to suit your lifestyle.
Unlimited PTO that we actually encourage you to use—for adventures, recovery, or just because.
Growth-focused environment: Access to learning resources and clear pathways for growth.
Fun team events: From virtual pasta-making to yoga sessions, we make remote feel close.
A culture of trust: We cut the red tape — open talk, ownership, and getting things done together. Results over rules, always.
Company
AI Digital
AI Digital is an advertising company that provides digital media solutions to its customers.
Founded in 2018
201-500 employees
H1B Sponsorship
AI Digital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (2)
Funding
Current Stage
Growth StageLeadership Team
Stephen Magli
CEO & Founder
Recent News
Company data provided by crunchbase