ProcDNA · 1 week ago
Director - Commercial Technology
Boston, MA
Full-time
Onsite
Director/Executive
10+ years expProcDNA is a global leader in life sciences consulting, seeking a Director – Commercial Technology to lead and deliver transformation initiatives for pharma, biotech, and MedTech clients. This role involves managing senior client relationships and overseeing the delivery of high-quality commercial technology programs, including CRM modernization and omnichannel activation.
BiotechnologyDatabaseLife Science
Hiring Manager
Arjun Parmar
Responsibilities
Lead major workstreams within commercial transformation programs, including omnichannel acceleration, CRM modernization, data-driven targeting, and digital execution readiness
Translate client business goals into actionable commercial technology roadmaps, spanning Veeva, Salesforce, Adobe, OCE, CDP, DAM, and broader MarTech ecosystems
Manage day-to-day delivery for large omnichannel and CRM engagements, including platform redesign, NBA deployments, marketing automation enhancements, modular content operations, and consent/identity management
Drive commercial analytics and insight generation, partnering with data teams to define KPIs, implement measurement frameworks (MMx, MTA), and operationalize ROI tracking
Develop high-quality deliverables, including diagnostic assessments, capability maturity analyses, solution architectures, and implementation plans for commercial systems
Engage senior client stakeholders (Directors, Sr. Directors, VPs) to define requirements, align on priorities, and ensure program success
Support sales pursuits by contributing to proposals, demos, SOW development, effort estimation, and solution design
Create and refine internal IP, including frameworks, accelerators, templates, and domain-specific methodologies
Oversee project financials at the engagement level, including budget tracking, forecasting, resourcing, and margin management
Coach and develop Engagement leads and Analysts, fostering capability building across omnichannel, CRM, data, and marketing technology disciplines
Collaborate across global teams to scale best practices and support multi-region delivery models
Ensure operational excellence across delivery risk management, QA reviews, stakeholder communication, and change management
Qualification
Required
10–14 years of work experience in life sciences consulting, commercial technology, digital transformation, or related domains
Strong experience leading cross-functional teams across strategy, technology, and analytics
Demonstrated ability to design and execute solutions for complex commercial and omnichannel challenges
Hands-on expertise in at least two of the following areas:– Omnichannel strategy & commercial data governance, Omnichannel data infrastructure (data warehouse, CDP, identity, consent, clean rooms), Content operations & enablement (modular content, MLR workflow optimization), Omnichannel orchestration (NBA, digital targeting, personalization), Marketing automation platforms (HubSpot, Salesforce, Veeva, Adobe), Measurement & analytics (MMx, MTA, channel performance dashboards)
Excellent communication, storytelling, and stakeholder management skills; able to clearly articulate complex commercial tech topics
Experience with life sciences commercial models, including brand marketing, field force enablement, access/payer considerations, and digital engagement
Track record of active business development and contributing to account and practice area growth
Ability to work collaboratively in a fast-paced, global, cross-functional team environment
Willingness to travel to support client delivery and internal initiatives
Preferred
Advanced degree preferred (MBA or Master's in a relevant field)
Company
ProcDNA
ProcDNA is a technology firm that works on solving commercial problems for life science firms.
201-500 employees
H1B Sponsorship
ProcDNA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (11)
2023 (9)
2022 (3)
2021 (2)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Harpreet Singh
Partner
Michael Kurima
Partner
Company data provided by crunchbase