INEOS Automotive · 1 day ago
Regional Aftersales Manager - North East USA
Montvale, NJ
Full-time
Onsite
Senior LevelINEOS Automotive is establishing itself in the 4X4 development and manufacturing sector, seeking a Regional Aftersales Manager to implement the aftersales strategy for the Grenadier in the US Market. The role involves managing regional partner workshops, ensuring parts availability, and improving customer service experiences.
AutomotiveManufacturingMechanical Engineering
Responsibilities
Setup, manage and monitor regional partner workshops & stakeholders
After Sales customer interface
Safeguard regional parts availability
Training and process improvement
Identification of wider product issues and contingency plan roll-out
Monitor regional financial target achievement and budget spending
Workshop Process & Service Experience improvement
Buyback Mitigation & escalated customer handling
Parts and Accessories sales & revenue generation
Qualification
Required
Significant Aftersales & Operational automotive experience, which could include vehicle manufacturer or wider motor trade experience
Recognisable technical qualification or experience based equivalent
Broad experience, in many, if not all Automotive & Aftersales disciplines
Very strong drive for continuous improvement - a Kaizen mentality
Ability to work in both office and field-based teams with a customer focused & service excellence approach
Regional travel required (50-75%)
Preferred
The right candidate will preferably come from an automotive aftersales background
Strong analytical skills
Ability to work to a very wide scope of expectations and wear many different hats
Company
INEOS Automotive
INEOS Automotive is a manufacturing company that specializes in motor vehicle production.
Founded in 2016
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Balmer
Regional Director
Recent News
2025-12-22
2025-12-07
Markets | Mail Online
2025-11-15
Company data provided by crunchbase