LanceSoft, Inc. · 2 hours ago
Datacenter Technician
Cheyenne, WY
Contract
Onsite
Entry, Mid Level
$30/hr - $34/hr
2+ years expLanceSoft, Inc. is seeking a Data Center Technician to support servers at customer data centers. The role involves preparing and setting up data center hardware, performing diagnostics and troubleshooting, and contributing to a positive team environment while adhering to safety protocols.
Information Technology
Hiring Manager
Nikunj Adwani
Responsibilities
Prepares, stages, sets up, and performs data center hardware startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, standard protocols, and emails; assists and provides guidance to other technicians to complete challenging or complex tasks
Performs diagnostics and troubleshooting following standard procedures, quickly identifies the root-cause(s) of the issue(s), and replaces faulty components with minimal customer and business disruption
Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs)
Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance
Follows procedures to communicate, report, and escalate incidents to appropriate Management
Participates in daily safety briefings, completes required safety training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use)
Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others’ work
Proactively shares relevant information to enable efficient workflow and mitigate the impact that changes to their area of work will have on others
Completes assigned tickets efficiently and in alignment with expectations for Key Performance Indicators (KPIs) per task type, while meeting or exceeding established Service Level Agreements (SLAs), with minimal guidance from others
Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities
Learns the client’s business and maintains a strong client focus to understand the impact of their work when completing tickets and assigned tasks
Qualification
Required
Exceptional server hardware knowledge with deep understanding of all component & system type failures
Ability to assist in conducting failure analysis on field issues
Ability to assist in tracking server fleet health to investigate emerging failure trends (Problem Management) and validate that is maintaining customer SLA
Solid experience with IPMI utilization in diagnostics
Administer software tools (e.g.: diagnostics, tests, FW updates)
Experience in real-time issue resolution during new deployments
Experienced with Windows Server OS & WinPE OS administration
Experience with Linux PXE services a plus
Basic Linux and Windows scripting experience
Network troubleshooting of Layer-1, Layer-2, Layer-3
Virtual Machine set up and environment configurations
Ability to work autonomously and within a local or geographically dispersed team environment
2+ years of experience as a data center technician
Associate degree in computer science, computer engineering, Information technology or equivalent experience preferred
CompTIA A+ or equivalent experience
CompTIA Server+ or equivalent experience
CCENT or equivalent experience
Windows OS experience
The ability to lift up to 35 pounds when necessary
The ability to safely climb ladders when necessary
The ability to wear personal protective gear correctly when necessary
Preferred
Associate degree in computer science, computer engineering, Information technology or equivalent experience preferred
CCNA certification preferred
MCP/MSCE certification preferred
Scripting experience preferred – PowerShell, Python, Bash
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase