Maximus · 2 hours ago
Training Manager
Nashville, TN
Full-time
Onsite
Mid, Senior Level
$69K/yr - $90K/yr
5+ years expMaximus is seeking a Training Manager to lead and develop a team responsible for preparing agents to support law enforcement agencies effectively. The Training Manager will oversee the full training lifecycle, ensuring agents are equipped with the necessary skills and resources while maintaining high-quality training content.
Business Process Automation (BPA)ConsultingEducationGovernmentGovTechHealth CareInformation Technology
No H1B
Security Clearance Required
Responsibilities
Manage collaboration with stakeholders to perform needs analysis, develop learning objectives and design deliverables that meet the business needs and organizational quality standards
Create and organize training sessions, and deliver instructor led training programs as needed to achieve business outcomes and effective transfer of learning in the workplace
Forge relationships with internal and external stakeholders to ensure that both tactical and strategic goals and outcomes are met
Develop and implement training programs and materials to ensure business requirements are met for effective operation programs
Complete hiring and performance management processes to support a high performing training team
Provide confidential coaching/facilitation and work closely with all levels of operation staff to ensure the integrity of the program and provide highly skilled feedback on operations staff performance in scheduled training and informal skills-based coaching
Ensure Training Specialists and Operations staff are provided with up-to-date knowledge of project related updates, processes, and procedures
Develop a means of measuring the effectiveness of training programs developed or administered through evaluation, testing, and assessment of program outcomes
Review, evaluate, and modify existing and proposed programs
Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrating results into new and existing course curriculum
Maintain a library of training aids
Qualification
Required
Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience
Ability to work onsite in Nashville, TN required
Because the center operates 24/7, the Training Manager must be able to support a team that delivers training across multiple shifts—including evenings, weekends, and holidays
Must have the ability to pass a federal background check
Preferred
Call center knowledge and experience preferred
Benefits
Health insurance coverage
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off
Company
Maximus
Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$7.93M2010-12-09Post Ipo Equity· $7.93M
Leadership Team
Elisabeth Schmidt
Senior Vice President
Michael Mateer
Sr. Vice President, Enterprise Technology
Recent News
2025-11-20
Company data provided by crunchbase