Evercam · 1 day ago
Customer Marketing Manager
United States
Full-time
Remote
Mid LevelEvercam is a fast-scaling company redefining how construction projects are managed and measured. They are seeking a Customer Marketing Manager responsible for gathering and creating content that captures the company's value through real customer experiences, while building strong customer relationships and developing customer-centric marketing materials.
3D TechnologyConstructionInformation and Communications Technology (ICT)PhotographySaaSSoftwareVideo EditingVideo Streaming
Responsibilities
Own the end-to-end customer story pipeline, from identifying candidates and scheduling interviews through to drafting, approvals, and publishing
Engage directly with customers to uncover insights and create narratives that highlight how Evercam improves workflows and delivers measurable outcomes
Lead customer interviews (virtual and in-person) to capture problems, workflows, decision criteria, and ROI/value delivered
Create high-quality customer proof content, including case studies, testimonials, quote assets, and sales-ready story summaries
Maintain a structured customer proof library so Sales and Marketing can quickly find the right evidence
Own customer communications such as newsletters and key customer updates, translating product changes into clear customer value
Collaborate with Customer Success and Sales to identify the right customers at the right time, set up interviews, and source stories across key segments and use cases
Support use case and vertical messaging by turning customer insight into use-case assets (one-pagers, proof packs, website copy inputs)
Capture and share 'voice of customer' intelligence (themes, objections, competitor mentions, customer language) to improve positioning and enablement
Develop a content pipeline that aligns with strategic marketing goals and Customer Success priorities, ensuring consistent output and impact
Qualification
Required
Excellent people skills: warm, confident, and professional with customers; able to build rapport quickly and represent Evercam well
Strong writing and editing skills, with the ability to turn complex, real-world workflows into clear, credible stories
Demonstrated experience interviewing customers or stakeholders and translating insight into content or messaging
Strong organisational skills and an ownership mindset, able to manage a pipeline and deliver consistently
Comfortable collaborating across teams (Customer Success, Sales, Product) and managing stakeholders to keep work moving
High judgment and attention to detail when handling customer approvals and sensitive information
Preferred
Experience working in construction or the wider built environment
Experience supporting events and coordinating teams
Company
Evercam
Time-lapse & Project Management Cameras for Construction
Founded in 2013
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$13.53MKey Investors
Knocknagore Capital
2022-10-23Series Unknown· $8.78M
2021-11-21Seed
2020-12-23Series A· $3.05M
Leadership Team
Marco Herbst
Co-Founder & CEO
Vinnie Quinn
Co-Founder / Director
Recent News
2025-02-10
Company data provided by crunchbase