Phytest · 1 week ago
AR Insurance Collector
Phytest is a company that ensures claims are followed through and paid correctly, and they are seeking an experienced AR Insurance Collector to join their North Atlanta team. This role is crucial for managing insurance claims, resolving payment issues, and maintaining high standards of service and compliance.
Health CareHospitalManagement Consulting
Responsibilities
Follow up on unpaid and underpaid insurance claims within standard billing timelines
Review insurance payments for accuracy and compliance with contract terms
Identify discrepancies and work directly with payers to resolve payment issues
Research and bill secondary and tertiary insurance when applicable
Investigate denied claims, review codes, and identify root causes
Prepare and submit appeals with supporting documentation
Track outcomes and ensure claims move toward resolution
Review accounts for appropriate insurance or patient follow-up
Communicate professionally with insurance companies to resolve issues efficiently
Support patient inquiries related to insurance claims and payments with clarity and empathy
Maintain detailed documentation and notes in billing systems
Work closely with teammates to ensure consistency, accuracy, and timely resolution
Contribute to a team culture that values accountability and continuous improvement
Qualification
Required
3+ years of experience in medical insurance collections and denials
Strong knowledge of HMO/PPO plans, Medicare, Medicaid, and payer requirements
Experience reviewing EOBs and identifying payment discrepancies
Familiarity with medical billing systems, computer software, and 10-key calculators
Working knowledge of medical terminology used in claims and explanations of benefits
Strong communication skills when working with insurance payers and patients
A collaborative mindset and comfort working in a team environment
Proven problem-solving skills when researching denials, appeals, and collections issues
Benefits
Competitive hourly pay based on experience
Contract-to-hire opportunity with long-term growth potential
Hybrid work flexibility after training
A supportive team environment focused on quality, accountability, and physician success