SmartSites 💡 · 16 hours ago
Client Success Manager
United States
Full-time
Remote
Entry, Mid Level
$50K/yr - $65K/yr
2+ years expSmartSites is a young, energetic, and innovative digital media agency. They are seeking a Client Success Manager to act as the lead point of contact for assigned clients, understand client objectives, and translate them into multi-channel strategies while coordinating with internal teams to deliver campaigns on time and within budget.
Digital MarketingInternetWeb DesignWeb Development
Responsibilities
Understand client objectives and translate them into multi-channel strategies
Coordinate with internal teams to plan and deliver campaigns on time and within budget
Provide regular reporting, insights, and optimizations to improve performance
Foster strong, long-term client relationships and advocate for their success
Monitor client satisfaction and manage expectations
Identify growth opportunities through upselling and cross-selling services
Track hours and ensure client profitability and scope alignment
Qualification
Required
2-3 years of experience in digital marketing account management
1+ years of experience in an agency setting
Strong knowledge of SEO, PPC, email marketing, and social media (strategically, not necessarily execution)
Excellent communication, presentation, and interpersonal skills
Experience with tools like Google Analytics, SEMrush, Google Ads, Meta Ads Manager, Klaviyo/Mailchimp, etc
Project management skills and comfort managing multiple deadlines
Benefits
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Parental leave
Vision insurance
Company
SmartSites 💡
Outsmart the competition with best-in-class digital marketing services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Melen
Co-CEO and COO
Alex Melen
Co-Founder
Recent News
2025-08-13
2025-04-10
2025-03-29
Company data provided by crunchbase