Salesforce · 21 hours ago
Senior Manager, Renewals Strategy
Illinois - Chicago
Full-time
Hybrid
Senior Level
$158K/yr - $217K/yr
5+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The Senior Manager, Renewals Strategy will lead and deliver strategic support for the Customer Success Group’s Renewals Organization, focusing on strategic planning, business analysis, and executing strategies to limit attrition and drive growth across the product portfolio.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Propose, identify, & activate growth levers to help the Renewals teams meet their goals
Design and interpret key performance metrics. Deliver insights & recommendations
Leverage data to identify and recommend areas of strategic focus for the global renewals teams
Prepare recommendations for strategic decision making
Partner with the business to align on goals, challenges, and data needed to support the strategy and proactively make recommendations
Communicate risk clearly and take the lead in developing resolution strategies
Work cross-functionally to develop growth plans for various geographies and market segments
Help prepare and lead quarterly business reviews
Qualification
Required
5+ years of relevant experience in sales operations, renewals operations, or management consulting, with strong exposure to B2B go-to-market strategy
Proven success in sales strategy, renewals strategy, or business operations roles related to business metrics, operations, sales enablement, and revenue growth
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Strong executive presence and engagement skills
Exceptional problem solving and analytical skills; demonstrated ability to structure complex problems, develop solutions, and craft high quality executive presentations
Flexibility and ability to adjust on the fly to new demands; sense of urgency
Confident communicator with attention to detail, oral, written, and presentation skills
Ability to see the big picture, innovate, and adapt to change
Knowledge of Salesforce products
Knowledge of Renewals processes
Self-starter motivated to go above and beyond the task at hand and succeed in a collaborative, fast-paced environment
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-23
2026-01-23
Company data provided by crunchbase