Dream Finders Homes · 1 day ago
Warranty Service Representative
Franklin, TN
Full-time
Onsite
Entry Level
2+ years expDream Finders Homes is seeking a Warranty Service Representative to manage warranty claims and requests from homeowners. The role involves conducting in-home assessments, coordinating repairs with subcontractors, and ensuring timely completion of work to maintain quality standards.
Building MaintenanceConstructionSmart Home
Responsibilities
Schedules and organizes subcontractors to complete work on a timely basis
Inspects the quality of the work performed by all subs and assuring completed to quality standards
Field and respond to Homeowner requests for warranty claims
If necessary, schedule with the homeowner and our subcontractors to remedy the issue
Schedule 11-month warranty walks with the homeowners and schedule the appropriate subcontractors to remedy the issues
Walk homes under construction from a Quality Control perspective and create lists for the Construction Team prior to completion of homes under construction
Be Versed and use the Warranty Manual used by Dream Finders Homes to resolve issues in the field
Perform pre-closing walks with new homeownersSpend time with the Construction Team to learn the aspects of the construction process
Qualification
Required
Minimum High School Diploma or equivalent
Minimum 2 years of customer service experience
Experience using a laptop or tablet
Preferred
Code Compliance Course and OSHA/ Safety classes is a plus
Builder's License is a plus
Previous Residential construction or homebuilding industry experience is preferred
Company
Dream Finders Homes
Dream Finders Homes is a home builder company that buildsbuilding quality homes at an affordable price point.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$610MKey Investors
Boston Omaha
2025-09-02Post Ipo Debt· $300M
2023-08-09Post Ipo Debt· $300M
2021-01-20IPO
Leadership Team
Anabel Fernandez, CPA
Chief Financial Officer
Paul Megler
Vice President of Strategic Partnerships
Recent News
2025-12-30
Seattle TechFlash
2025-11-30
Mergers & Acquisitions
2025-11-08
Company data provided by crunchbase