WM India · 4 hours ago
Outside Sales Manager (Green Bay, WI)
Green Bay, WI, United States
Full-time
Onsite
Mid, Senior Level
5+ years expWM is North America’s largest comprehensive waste management environmental solutions provider, and they are seeking an Outside Sales Manager to lead a team of sales and account management representatives. The role focuses on maintaining profitable revenue through account retention and executing the area's sales and marketing plan.
Information Technology & Services
Responsibilities
Manages the Area’s proactive account retention program and assigns retention responsibility to the appropriate account managers
Maintains and reinforces the corporate retention strategy and design with the Retention Team
Demonstrates outstanding management and customer service skills to motivate team members and affect a loyal customer base
Establishes and maintains a high level of customer satisfaction on all transactions with existing customers. Communicates to and works with the Area Management Team to help resolve unique customer issues
Supervises activities of the Sales and Retention Department. Ensures team members meet or exceed call activity, proactive retention, pricing improvement, service upgrades, and service agreement conversion goals
Maintains an ongoing training, coaching and mentoring program in order to develop the skills of retention personnel
Works with the Area Sales Manager to communicate and effectively manage the Area’s price increase strategies including meeting price increase goals
Effectively manages, maintains and ensures the use of WM sales tools (i.e. Proposal Program, Customer Database, Pricing Tools, etc.). Ensures entire Retention Representative Team is well trained in the use of these tools
Analyzes lost business trends and recommends corrective actions
Provides expert industry knowledge and interpretation of regulations to retention team and customers
Regularly meets with customer executives to ensure client needs are being met and expectations are exceeded
Interviews and recruits qualified candidates for retention positions
Other duties as assigned
Qualification
Required
Bachelor's Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and five (5) years of business-to-business sales
5 years relevant work experience (in addition to the education requirement)
Benefits
Medical
Dental
Vision
Life Insurance
Short Term Disability
Stock Purchase Plan
Company match on 401K
Paid Vacation
Holidays
Personal Days
Company
WM India
WM India, established in 2013, is the Global Capability Center of WM—North America’s leading environmental services company.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase