Ampcus Inc · 9 hours ago
Order Management Deliver Operator 1
Cary, NC
Full-time
Hybrid
New Grad, Entry Level
0+ years expAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are seeking a detail oriented and customer focused Order Processing Specialist to support accurate and timely order management from entry through fulfillment.
Data ManagementInformation Technology
Responsibilities
Manage customer orders and product allocations from entry through fulfillment
Collaborate effectively with cross functional teams to ensure accurate and timely order processing
Maintain and update order information within internal systems
Deliver exceptional customer service by responding to inquiries and resolving issues promptly
Conduct data analysis and create reports using Microsoft Excel
Process orders using SAP (preferred but not required)
Identify and escalate customer issues as needed to ensure timely resolution
Adhere to company policies, procedures, and compliance standards
Foster a positive team environment while supporting excellent customer experience
Proactively engage with customers to educate them on processes and available service offerings
Other duties as needed or assigned
Qualification
Required
0–3 years of customer service experience, or an equivalent combination of education and experience
Strong computer proficiency, including Windows applications; advanced Excel skills required
Excellent verbal and written communication skills, including prior phone-based customer interaction
Strong organizational abilities with the capacity to multitask and prioritize effectively
Team-oriented, flexible, reliable, and supportive in a fast-paced environment
Strong problem-solving abilities and attention to detail
Preferred
Prior experience with order processing is preferred
Experience with SAP (preferred)
Company
Ampcus Inc
Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Raj Narayan
Sr. Vice President, Strategic Sales
Recent News
2025-08-18
2025-07-31
Seattle TechFlash
2025-07-15
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