Partner's Consulting, Inc. · 11 hours ago
Technology Services Specialist
New York, NY
Full-time
Onsite
Entry, Mid Level
2+ years expPartner's Consulting, Inc. is an award-winning IT Consulting and Recruiting firm based in the Philadelphia area. They are seeking an Associate Field Technician who will configure, install, monitor, and maintain IT users' desktop software and hardware while supporting a mobile workforce.
Information Technology & Services
Responsibilities
Provides consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software
Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3 issues
Responsible for documenting solutions to problems and developing end-user guidelines
May provide on-site training to users
Evaluates, maintains, modifies (e.g., creates macros, templates), and documents desktop application packages; participates in the testing and evaluation of new desktop packages and implements prototypes
Consults with and makes recommendations to IT users on selection of hardware and software products to address business requirements
Responsible for hardware and software planning, vendor selection, acquisition, Tier 2 problem resolution, set-up, integration, testing, and installation
Organizes and coordinates the activities associated with installation, deployment, and upgrade of software, hardware, and network facilities as it relates to the desktop environment
Desktop applications may include productivity tools, e-mail, and applications that are used by groups without programming customization
Evaluates and provides techniques for increasing user desktop productivity
Responsible for developing and implementing technical service restorations and troubleshooting procedures for identifying, testing, and diagnosing computer system and peripheral equipment faults
Qualification
Required
Bachelor's degree; or four (4) years of job-related work experience in lieu of a bachelor's
Four (2) to four (4) years of job-related work experience
Company
Partner's Consulting, Inc.
Partner’s Consulting is the first and only woman-owned project leadership company that helps enterprises meet the changing demands of technology.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Peggy Gionta
President and Founder
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