Walmart Canada · 3 hours ago
Manager, Specialty Compliance and Ethics - Global Marketplace and eCommerce
Walmart Canada is seeking a Manager for their Global Marketplace and eCommerce Compliance team. This role involves defining, enforcing, and promoting policies to ensure safe transactions and compliance across online businesses, while leveraging machine learning and data science to enhance compliance controls.
DeliveryRetailShopping
Responsibilities
Conduct item validation and model training
Draft guidelines to ensure clarity in policy implementation
Train additional item review agents on policy
Monitor site and ensure item compliance with established polices, rules, and guidelines
Triage items and listings, this includes escalating items or rule issues, taking action on products, or providing feedback to improve or enhance rules, tools or processes
Review and investigate item reports for gaps, trends or developing risks, this may include analysis of internal item data reports or cases, reviewing other sites or news for item trends, or working on annotations with machine learning models
Support in process documentation, report generation, or coordinating implementation of new item risk initiatives, processes or workflows
Qualification
Required
Bachelor's degree and/or 2+ years of related work experience in Compliance, Trust & Safety, risk management, operations, or Legal
Excel and data analysis experience
Strong attention to detail, problem-solving and troubleshooting skills
High degree of initiative and deadline-driven productivity
Experience working with partners and teammates across different time zones and cultures
Preferred
Experience with eCommerce, retail, compliance/legal ops, risk management, or content review/moderation
Experience with AI or machine learning
Excellent verbal and written communication skills with people at a variety of levels
Resourceful and intellectually curious mentality, not afraid to dig into issues or projects
Experience with tools such as JIRA, Confluence, ServiceNow and Salesforce
Familiar and comfortable working in gray areas or dealing with offensive content
Benefits
Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a Walmart-paid education benefit program
Company
Walmart Canada
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
Funding
Current Stage
Late StageRecent News
Canada NewsWire
2025-12-18
Canada NewsWire
2025-12-03
Company data provided by crunchbase