Walmart Canada · 2 hours ago
Senior Manager, UX Design - Member's Mark Community & Trends (Sam's Club)
Bentonville, AR
Full-time
Onsite
Senior LevelWalmart Canada is seeking a Senior Manager, UX Design for Sam’s Club to lead experience strategy for private brands and trend-led product development. This role involves managing digital and physical experiences, fostering community engagement, and guiding teams in product feedback and loyalty initiatives.
DeliveryRetailShopping
Responsibilities
Lead experience strategy for Member’s Mark and trend-driven product development: Shape how insights from members, markets, and competitors inform private brand creation and physical product decisions across Sam’s Club
Define and evolve the experience that supports product creation: Design end-to-end experiences that help merchants and partners discover trends, gather insights, evaluate opportunities, and make confident decisions—focusing on ways of working, not just systems
Partner deeply with merchandising, brand, and analytics teams: Work side-by-side with merchants, researchers, and data partners to translate qualitative and quantitative insights into clear direction for product development and brand strategy
Drive concepting, ideation, and prototyping at a strategic level: Lead teams through ambiguity by framing problems, exploring concepts, and rapidly prototyping experiences that test assumptions and clarify direction
Embed research and analytics into decision-making: Guide research strategy, synthesize findings from multiple sources, and ensure insights are actionable, credible, and directly connected to business and member outcomes
Influence without relying on formal authority: Act as a trusted advisor to senior stakeholders by clearly communicating narratives grounded in insight, aligning diverse perspectives, and driving alignment on what to build and why
Lead and develop design talent: Manage and mentor a Senior UX Designer embedded on the team, setting clear expectations, providing feedback, and elevating craft, confidence, and impact
Champion clarity in ambiguous spaces: Help teams navigate change in processes, roles, and ways of working by focusing on the experience being delivered and the outcomes it enables
Qualification
Required
Senior-level UX leadership experience, with a track record of influencing strategy and outcomes in complex, cross-functional environments
Strong background in concepting, ideation, and problem framing, especially in early, ambiguous stages of work
Experience partnering closely with research and analytics, translating insights into direction for product, brand, or experience strategy
Understanding of private brands, branding research, or product trends—including how insights shape physical products and brand positioning
Exceptional communication and storytelling skills, able to align executives, merchants, and partners around a shared vision
Comfort operating beyond screens, designing experiences that include workflows, behaviors, decision-making, and collaboration
People leadership experience, with the ability to coach, develop, and elevate designers embedded in business-facing teams
A systems and experience mindset, focused on enabling better outcomes rather than delivering isolated artifacts
Company
Walmart Canada
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
Founded in 1994
10001+ employees
Funding
Current Stage
Late StageRecent News
Canada NewsWire
2025-12-18
Canada NewsWire
2025-12-03
Company data provided by crunchbase