CrowdStrike · 5 hours ago
Sr. Business Systems Analyst, ServiceNow (Remote)
United States
Full-time
Remote
Senior Level, Lead/Staff
$125K/yr - $180K/yr
10+ years expCrowdStrike is a global leader in cybersecurity, dedicated to protecting organizations from breaches. They are seeking a Senior Business Systems Analyst – ServiceNow to collaborate with business partners and developers to align technology solutions with business needs, translating requirements into functional specifications and overseeing technical projects.
Artificial Intelligence (AI)Cloud Data ServicesCloud SecurityCyber SecurityNetwork Security
Responsibilities
Partner with business stakeholders to maintain a prioritized strategic roadmap, and coordinate and execute projects and enhancements
Provide strong analytical, problem solving, technical, and project management skills to effectively collect requirements, evaluate options, and guide the business in order to design and deliver quality, scalable and supportable solutions
Own functional tasks and deliverables, including: process definition, requirements gathering, vendor selection, fit/gap analysis, functional design, testing, training, reporting, support, and continuous improvement of business applications
Create and maintain project, application and requirements documents in line with ServiceNow development best practices
Work to drive adoption and alignment across the company’s business processes and systems
Ensure the consistency and quality of automation related data across ServiceNow and integrated systems
Use and recommend best practices while delivering scalable high-quality solutions
Qualification
Required
Bachelor's degree (technical degree preferred)
10+ years of experience implementing, configuring and administering SaaS business systems for a software company, with at least 4 years of ServiceNow experience
Demonstrable knowledge of IT Service Management and ITIL best practice for Incident, Problem, Change, Knowledge, Configuration and Asset Management
Detail-oriented, organized, self-motivated, hardworking, and a great team player with excellent interpersonal skills
Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership
Passion for creating a frictionless end user experience
Experience with SLDC methodologies like Agile, Kanban, Scrum, Scaled Agile
Proven ability to work creatively and analytically in a problem-solving scenario
Strong knowledge and understanding of the ServiceNow platform, eco-system and best-practices
Proficiency in building ServiceNow reports and dashboards
Preferred
ServiceNow certification (Administrator, Advanced Administrator, Micro certifications)
Knowledge of ServiceNow Performance Analytics
Experience of ServiceNow CMDB
Understanding of the ServiceNow Common Service Data Model (CSDM)
ITIL Foundation V3 or higher
Benefits
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
Company
CrowdStrike
CrowdStrike is a cybersecurity technology firm that provides cloud-delivered protection for cloud workloads, identity, and data.
5001-10000 employees
H1B Sponsorship
CrowdStrike has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (116)
2024 (62)
2023 (91)
2022 (60)
2021 (49)
2020 (22)
Funding
Current Stage
Public CompanyTotal Funding
$1.24BKey Investors
ARK Investment ManagementAccelCapitalG
2022-12-01Post Ipo Equity· $4.6M
2021-01-12Post Ipo Debt· $750M
2019-06-12IPO
Leadership Team
George Kurtz
President / CEO & Founder
Zeki Turedi
Field CTO Europe
Recent News
The Motley Fool
2026-01-22
2026-01-21
2026-01-19
Company data provided by crunchbase