Dreamscape Hospitality · 20 hours ago
Front Office Manager - Holiday Inn Express Milwaukee/West Allis
West Allis,WI,US
Full-time
Onsite
Mid LevelDreamscape Hospitality is seeking a dedicated and experienced Front Office Manager to join their team at Holiday Inn Express & Suites Milwaukee/West Allis. The role involves overseeing daily hotel operations, ensuring exceptional guest experiences, and maintaining high service standards.
Hospitality
Responsibilities
Support the General Manager in managing hotel operations, directly overseeing the Front Desk and Breakfast departments
Ensure compliance with brand standards and company policies
Assist in training, supervising, and evaluating hotel staff
Handle guest inquiries and resolve issues promptly and professionally
Monitor financial performance and assist in budget management
Implement marketing strategies to enhance hotel visibility and occupancy rates
Maintain a safe and secure environment for guests and staff
Qualification
Required
Previous experience in hotel guest services required
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficient in hotel management software and Microsoft Office Suite
Ability to work flexible hours including nights, weekends and holidays
Strong problem-solving skills and attention to detail
Commitment to providing outstanding customer service
Benefits
Competitive salary and benefits package
Opportunities for professional growth and development
Company
Dreamscape Hospitality
We are committed to fostering relationships rooted in trust and transparency.
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase