Steelcase · 7 hours ago
Digital Experience Manager
Grand Rapids, MI
Full-time
Onsite
Mid, Senior Level
$115K/yr - $125K/yr
3+ years expSteelcase is a global design and thought leader in the world of work, and they are seeking a highly skilled Digital Experience Manager. This role involves leading the envisioning, planning, and technical development of digital experiences while collaborating with stakeholders to ensure alignment with business objectives.
FurnitureManufacturingRetail
Responsibilities
Collaborate with key stakeholders to understand and document their needs and requirements for new digital experiences. Assessing technical feasibility through an understanding of current systems capabilities
Envision, plan, and drive the technical development of new digital experiences from concept to launch
Define experience vision, strategy, and roadmap, ensuring alignment with overall business objectives
Work closely with cross-functional teams, including research, design, engineering, marketing, IT, sales, digital, and/or 3rd party developers to deliver high-quality digital experiences
Requirements gathering, facilitate working sessions, and technical translation leading to wireframes and rapid prototyping
Develop scope, budget, and resource requirements for experience development projects. Work closely with IT to assess internal and external development needs
Conduct market research and competitive analysis to identify new opportunities and stay ahead of industry trends
Define and analyze key metrics to measure the success and effectiveness of digital experiences
Continuously iterate on the experience based on user feedback, performance metrics, and market trends
Manage and prioritize the experience backlog, ensuring that the most valuable features are delivered with each iteration
Serve as the primary point of contact for all digital product-related inquiries and communications
Prepare and document experience architecture and capabilities for transfer to sustainment teams as defined in departmental strategy
Qualification
Required
Bachelor's degree in Business, Design, Information Technology, Digital, Systems Engineering or a related field
3 + years of proven experience as a Product Manager or similar role, with a track record of successfully delivering digital experiences [products] from concept to launch
Strong technical background with a deep understanding of digital technologies and platforms
Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
Strong problem-solving skills and attention to detail
Experience with Agile development methodologies
Knowledge of user experience (UX) design principles and best practices
Familiarity with project management tools such as Azure DevOps, JIRA, Asana, or Trello
Strong analytical skills with the ability to interpret data and trends
Experience working in a fast-paced, dynamic environment
Preferred
5 + years of experience working in the architecture, design, commercial furniture, retail, fintech, or digital media industries
Experience with agile and scrum methodologies, including defining themes, epics, features, and writing stories
Experience with A/B testing and other experimentation methodologies
Experience with mobile app development, responsive web design, and user lab capabilities
Product management certification (e.g., Certified Scrum Product Owner, Pragmatic Marketing Certified)
Company
Steelcase
Steelcase is the global company that manufactures furniture, interior architecture, and technology products and services.
10001+ employees
H1B Sponsorship
Steelcase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (6)
2023 (10)
2022 (8)
2021 (9)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-08-04Acquired
1998-02-18IPO
Leadership Team
Gale Moutrey
Global VP | Brand Experience + Workplace Innovation
Robert Krestakos
VP Global Operations
Recent News
Company data provided by crunchbase