Mainstay Maritime · 9 hours ago
Business Systems Administrator
Mainstay Maritime is seeking a Business Systems Administrator to manage NetSuite and other business system configurations. This role involves enhancing the financial ERP system to align with business objectives, providing user support, and driving operational efficiencies through various digital transformation initiatives.
Responsibilities
Administer and configure the NetSuite ERP system and other business systems to meet the evolving needs of the organization, ensuring optimal performance and user satisfaction
Collaborate with cross-functional teams to identify ERP system enhancements and streamline business processes, driving efficiency and scalability
Lead the implementation of new features and functionalities, including for modules, workflows, and reports, while adhering to project timelines and budget constraints
Provide expert-level support and training to end-users, fostering a culture of continuous improvement and knowledge sharing
Define and develop solutions to automate data gathering, analysis, reporting and other manual processes
Establish change & deployment runway protocols, for example, full sandbox testing and user acceptance processing prior to production roll out. Such protocols include full change log to track version history
Develop and maintain comprehensive documentation of system configurations, processes, and procedures to ensure compliance and facilitate training
Monitor system performance & troubleshoot issues; leveraging analytical skills to derive insights and propose actionable solutions that drive system optimization
Qualification
Required
Bachelor's degree in computer science, business administration, accounting or related field
NetSuite Certification (Administrator or ERP Consultant) is also highly desirable
5+ years of experience as a NetSuite Administrator, with a proven track record of successful system implementations and upgrades
Strong understanding of NetSuite modules, including but not limited to General Ledger, Accounts Payable, Accounts Receivable, Banking & Cash management, Order-to-Cash, etc
Excellent problem-solving skills, with the ability to analyze complex system issues and develop effective solutions
High competency with financial reporting and analytics within NetSuite
Strong oral and written communication skills with ability to effectively communicate with individuals at all levels of technical and non-technical skills sets (i.e. Developers, Project Managers, End Users, and External Customers/Partners)
Ability to manage multiple projects and meet deadlines
Must be a team player with the intellectual curiosity to understand and answer questions with humility and to leverage the expertise of others
Preferred
Experience with SuiteScript, SuiteFlow, and SuiteTalk for integration purposes
Company
Mainstay Maritime
Mainstay Maritime is a leading provider of bulk freight shipping services throughout the Great Lakes region.