Paymentus · 2 hours ago
Program Manager
Dallas, TX
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expPaymentus is seeking a highly organized and detail-oriented Program Manager to manage communication and coordination for software implementations related to banking partnerships. This role serves as the central point of contact, ensuring successful execution of software deployments and acting as a liaison between internal teams and external banking partners.
Financial ServicesFinTechPaymentsSoftware
Responsibilities
Serve as the main liaison for all implementation-related activities with assigned banking partners
Collaborate with banking partner stakeholders to define, document, and validate business and technical requirements for new software implementations and feature deployments
Establish and maintain a clear, consistent, and proactive communication rhythm (including status updates, risk alerts, and milestone confirmations) with external stakeholders and executives
Manage, track, and escalate implementation issues, risks, and changes on behalf of the banking partner, driving them to internal resolution
Coordinate the delivery of necessary external documentation (e.g., technical specifications, user guides) and secure formal approvals or sign-offs at critical project phases
Act as the voice of the partner internally, translating external needs and technical specifications for internal teams, including Product Management, Software Development, Quality Assurance (QA), and Operations
Work with internal project managers and technical leads to develop and manage detailed implementation timelines and resource allocation plans
Generate and distribute comprehensive internal status reports, highlighting project health, key milestones achieved, and potential roadblocks to management and executive teams
Facilitate User Acceptance Testing (UAT) with banking partners and internal QA teams, ensuring all reported issues are addressed prior to go-live
Coordinate the smooth transition of the implemented software and partnership to our dedicated post-implementation support and relationship management teams
Qualification
Required
Minimum of 8 years of experience in a Project Management, Technical Account Management, Business Analyst, or Implementation Specialist role, preferably within the FinTech or Banking/Financial Services industry
Proven ability to understand and discuss technical concepts (e.g., APIs, system integration, software deployment lifecycles) and translate them into non-technical business implications
Exceptional verbal and written communication, presentation, and negotiation skills, with the ability to effectively communicate with both technical teams and executive-level external partners
High proficiency in project management methodologies and tools with a demonstrated ability to manage multiple complex implementations simultaneously
Company
Paymentus
Paymentus is a provider of cloud-based bill payment technology solutions and services for some of the largest installations.
1001-5000 employees
H1B Sponsorship
Paymentus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (6)
2023 (1)
2022 (11)
2021 (1)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$3.6MKey Investors
Relay Ventures
2021-05-26IPO
2011-09-15Private Equity
2007-08-10Series Unknown· $3.6M
Leadership Team
Sanjay Kalra
SVP and Chief Financial Officer
David Maddox
National Sales Director
Recent News
2025-11-08
2025-11-04
2025-11-04
Company data provided by crunchbase