MANN+HUMMEL · 2 hours ago
Business Analyst
Gastonia - Main Office
Full-time
Onsite
Mid Level
3+ years expMANN+HUMMEL is seeking a Business Analyst for Regional Digital Enablement who will serve as the key link between regional business needs and digital solution delivery. This role focuses on capturing local requirements and transforming them into digital initiatives that enhance customer experience and operational efficiency.
Clean EnergyEnvironmental ConsultingWaste ManagementWater Purification
No H1B
Responsibilities
Collect and structure business requirements from regional stakeholders (sales, marketing, CX, operations)
Translate business needs into functional specifications and user stories
Conduct gap analyses to assess opportunities for digitalization and process improvement
Develop non-strategic or lightweight digital tools (e.g., calculators, dashboards, …) to meet urgent or specific regional requirements
Adapt and localize existing global tools to ensure usability and relevance in the regional context
Maintain documentation for all regional tools, including user guides and technical specifications
Collaborate closely with global Digital teams when regional needs intersect with the strategic tech stack
Ensure seamless integration of regional solutions into the broader system landscape
Participate in testing cycles (UAT) and secure sign-off before deployment
Identify and nurture digital initiatives that are not centrally prioritized but are essential for regional growth or customer satisfaction
Evaluate feasibility, impact, cost, and risk for such initiatives
Challenge business requirements and proposed tools to ensure alignment with customer experience, commercial goals, and operational efficiency
Recommend improvements and alternative solutions when relevant
Lead change management activities related to new tools or digital processes
Train local sales teams through workshops, webinars, and use-case-driven sessions
Monitor adoption and usage patterns; propose corrective actions where needed
Qualification
Required
Bachelor's Degree in Business, Information Systems, or a related field
3 years' minimum experience in business analysis, digital transformation, or similar roles
Previous experience working with CRM systems, digital platforms, and analytics tools
Proven track record in designing or adapting localized digital tools
Practical experience in developing customer-centric digital initiatives (e.g., customer portals, digital sales aids, dashboards)
Fluency in English; additional languages an advantage depending on region
Business Acumen: Deep understanding of commercial drivers and regional market dynamics
Proficiency using Business Intelligence tools (i.e. Power BI)
Analytical Thinking: Ability to interpret data, define KPIs, and derive actionable recommendations
Digital Fluency: Understanding of digital tools relevant to CRM, sales enablement, customer portals, data analytics, workflow automation, etc
Change Management: Strong capability in training, onboarding, and supporting adaptation
Communication & Collaboration: Able to manage diverse stakeholders and build consensus
Preferred
Master's Degree
Development and coding skills using Python, HTML, DAX, SQL
Salesforce CRM experience
Previous similar experience in Automotive Aftermarket
Company
MANN+HUMMEL
MANN+HUMMEL is a clean energy company that provides filtration solutions and environment cleaning services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Charles Vaillant
CTO / CDO at MANN+HUMMEL Group
Recent News
2026-01-22
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