Alto · 6 hours ago
Claims Manager
United States
Full-time
Remote
Entry, Mid Level
2+ years expAlto is a company that is disrupting the rideshare industry with a focus on safety and hospitality. The Claims Manager will oversee the lifecycle of casualty claims, ensuring timely reporting and organized follow-through on incidents involving injuries and auto accidents.
AutomotiveCyber SecurityHospitalityInformation TechnologyRide SharingSoftwareTransportation
Responsibilities
OWN , receive, and evaluate all incident reports across auto, workers’ comp, general liability, and EPL
Gather critical details, verify documentation, and determine next steps for each claim
Submit timely, accurate reports to insurance carriers and third-party administrators
Maintain detailed records, including documentation, payment tracking, and internal notes
Identify red flags, coverage issues, or complex exposures early in the process
Coordinate subrogation and third-party liability recovery
Partner with HR, Operations, and Legal on timelines, escalations, and claim insights
Review auto repair estimates and determine when carrier approval is required
Contribute to claim reviews and process improvements
Track incident outcomes and help develop dashboards and tools for visibility
Support internal safety initiatives and compliance tracking
Qualification
Required
2–5 years of experience in claims administration, insurance, or risk management
Experience working on both the insurance side and the client side
Familiarity with casualty lines (auto liability, workers' comp, general liability)
Working knowledge of auto repair estimating, DRP/body shop communication, and repair cycles
Proficiency in claim tracking systems, portals, and spreadsheet/reporting tools
Strong attention to detail and clear communication skills
Preferred
Experience supporting fleet operations, mobile platforms, or logistics teams
Benefits
Competitive salary + performance bonus
Equity in a high-growth startup
Medical, dental, and vision insurance
401(k) with company match
Company
Alto
Alto uses a dedicated fleet, employee drivers, and elegant apps to provide safe, consistent, quality rides.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$82.29MKey Investors
Road Ventures
2025-03-31Series Unknown· $20M
2024-03-26Equity Crowdfunding· $2.79M
2021-06-28Series B· $45M
Leadership Team
Will Coleman
CEO
Patrice Crisinel
Co-Founder and CFO
Recent News
Crowdfund Insider
2025-10-04
2025-09-21
Company data provided by crunchbase