Tri Counties Bank · 14 hours ago
Commercial Loan Servicing Officer I, II or III
Roseville, California, United States
Full-time
Onsite
Entry, Mid, Senior Level
$24/hr - $34/hr
2+ years expTri Counties Bank is a wholly-owned subsidiary of TriCo Bancshares dedicated to providing exceptional service for individuals and businesses throughout California. The Commercial Loan Servicing Officer is responsible for managing a portfolio of commercial loans, ensuring compliance with loan covenants and bank policies, and working closely with various stakeholders to support the loan processing and servicing functions.
BankingFinanceFinancial Services
Responsibilities
Assists Relationship Managers in collecting loan documentation on existing or potential customers for credit analysis purposes. Collects necessary financial documents to satisfy tickler and renewal requirements
Helps with customer onboarding, due diligence and other associate risk management matters where required. Analyzes applicant documentation and reviews legal entity documentation to determine account/loan signers
Orders DMV reviews, flood certificates, UCC searches, preliminary title reports and environmental reports as needed
Reviews preliminary title policies for accuracy and requests endorsements and lien releases as needed to perfect the bank’s lien position. Prepares lender’s instructions accurately
Reviews supporting documentation for accuracy and obtains underwriting approval for any changes. Input missing or modified information into nCino to ensure superior customer service and relationship management
Prepares and submits complete files for Loan Documentation. After credit approval, compiles all necessary information and documents required as a condition of loan approval according to the loan product/program
Coordinates loan documentation and loan closings establishing reasonable customer expectation for loan document signing and loan closing for all commercial loans
Reviews the e-signature envelope of the final loan documents ready for electronic signing to ensure accuracy and completeness prior to sending to the borrower
Processes and prepares documentation for payments, advances, and draws. Research account relationship information in the Core system, such as balances, accrued interest, payment due, etc
Helps with document imaging including scanning of customer financial information, loan documentation and uploading documents to the imaging system. May also be required to provide quality control
Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and any other applicable regulations that may be specific to your job duties
Manages an assigned portfolio of commercial loans while meeting department turnaround times and service agreements
Responds to and resolves customer requests or technical questions relating to loan and deposit accounts
Prepares and reviews Ag tracking files as necessary to ensure client remains within budget
Supports administrative activities related to FarmerMac loans
Attends all required training for professional growth
Actively participates in all Lean training and value stream mapping along with demonstrating knowledge of the Five Key Lean Principles taught. Embraces and exhibits a lean thinking mindset and applies root cause problem-solving to make incremental improvement through waste reduction and streamlining of work. Continually looks for creative ways to improve workflow processes efficiently and effectively for scalability and sustainability while meeting customer needs
Other duties as assigned
Qualification
Required
Associate of Arts degree and 2 years of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of financial institution operations, sales, or customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related
Two years of loan processing, or equivalent related job experience in a financial institution. Experience with nCino preferred
Complete working knowledge of commercial loan transactions
Ability to develop and manage customer relationships
Familiarity with Treasury Management products and services
Excellent organizational and time management skills
Excellent verbal and written communication skills
Must be able to handle change, possess the ability to learn and adapt to new information and technology platforms
Ability to utilize various Windows driven programs, including outlook, excel spreadsheets, word processing, agricultural crop tracking and budgeting programs
Preferred
Experience with nCino preferred
Notary desired
Associate of Arts degree and 5 years of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of financial institution operations, sales, or customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related
Three years of loan processing experience and working knowledge of commercial loan transactions including but not limited to understanding of appraisals, insurance, preliminary title reports, and flood
Two or more years' experience as a Commercial Loan Servicing Officer I or equivalent experience
Two or more years' experience as a Commercial Loan Servicing Officer II or equivalent related job experience
Company
Tri Counties Bank
Tri Counties Bank provides financial services and mobile banking access.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1993-04-19IPO
Leadership Team
Angela Rudd
SVP Chief Risk Officer
Bret Funderburgh
SVP, Deputy Chief Credit Officer
Recent News
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2025-09-13
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