Heravi Peace Institute · 2 hours ago
Box Office Manager
US-UT-Logan
Full-time
Onsite
Mid Level
4+ years expHeravi Peace Institute is seeking a Box Office Manager to oversee all aspects of the Fine Arts Box Office. The successful candidate will manage staff, ensure excellent customer relations, and coordinate ticket services for events.
Higher Education
Responsibilities
Manage all aspects of the Fine Arts Box Office
Provide excellent customer relations
Assist in hiring, training and scheduling all Box Office cashier staff
Ensure optimal Arts Box Office coverage
Approval of time for hourly employees for Arts Box Office
Conduct performance evaluations and recommend merit increases for student workers
Balance and file all ticket office reports
Prepare ticket office deposits and change funds
Ensure that transactions are reconciled
Process all cash, checks, and credit card sales according to USU and Box Office procedures
Coordinate ticket services for presenters or promoters of events in Fine Arts Center venues by creating and managing shows in the Ticketing software
Provide ticket sales counts, reports and ticket sales projections to staff and other presenters or promoters
Work with the Scheduling Coordinator and input correct Box Office information and fees into the reservation syst for estimates and invoices
Attend production meetings as requested to ensure Box Office support necessary for successful events
Work with the Director of Ticket Operations to formulate and recommend box office policies and procedures
Handle suggestions, changes, complaints and compliments from the public and internal or external clients on behalf of the box office
Report necessary issues to the Director of Ticket Operations and Production Services
Coordinate all ticket sales and promotions as appropriate with the marketing team
Gather and maintain information on all CCA events and provide information to callers
Ensure that the maximum information is captured for single ticket sales
Track ticket sales, provide ticket sales projections, and provide various performance reports
Keep up to date on all ticketing trends in the Arts
Other duties as assigned
Qualification
Required
Four years of experience in box office operations or closely related field; or an associate degree plus two years of experience; or a bachelor's degree is required
Basic accounting skills
Experience in supporting theatrical, music or other arts-related events
Knowledge and experience with the use of spreadsheets, word-processing and current computer software
Ability to work as part of a highly motivated team in a fast-paced environment, to analyze situations, and to respond appropriately with minimal supervision
Excellent oral, written, and interpersonal communication skill, including the ability to give clear, concise and accurate instruction and handling escalated situations
Demonstrated organizational and planning skills
Demonstrated ability to create and maintain cooperative working relationships with constituents such as faculty/staff, students, volunteers, and patrons of the Arts
Benefits
Excellent benefits
Company
Heravi Peace Institute
The Heravi Peace Institute empowers USU students, faculty, and staff by cultivating the necessary character, knowledge, and skills to constructively transform conflict and build peace.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase