INSPYR Solutions · 5 months ago
Computer Operator - Entry-level Tech - Schenectady, NY (On-site)
Schenectady, NY
Full-time
Onsite
Entry Level
$20/hr - $25/hr
1+ years expINSPYR Solutions is hiring for a Computer Operator with our direct client. This entry-level role involves monitoring and troubleshooting operating equipment while adhering to operational procedures and IT best practices.
Information TechnologyProfessional ServicesStaffing Agency
No H1B
Responsibilities
Performs entry-level troubleshooting of systems and servers related to hosting systems, middleware, applications, and existing tools according to established procedures under supervision
Performs entry-level network monitoring by confirming tool set the availability, using tools for verification of services, and detecting, reporting, escalating, and documenting anomalies according to established procedures
Monitors logical security through the use of established tools and procedures
Performs entry-level monitoring of systems and servers by confirming tool set the availability, using tools for verification of services, and detecting, reporting, escalating, and documenting anomalies according to established procedures
Performs entry-level troubleshooting of network technologies related to IP network devices and backbone transports according to established procedures, using existing tools under supervision
Accurately executes operational checklists to ensure that all draw processing, day-end processing, system balancing, file system maintenance, change requests, report/file transfers and deliveries, messaging and jackpot details, system locations/configurations, and internal/external customer requests are completed
Appropriately coordinates, executes, validates, tracks, follow up on, and escalates internal and external customer requests according to established guidelines
Submits recommendations to create and/or maintain operational procedures and checklists
Adheres to Service Level Agreements (SLA) by following established SLA performance requirements
Adheres to IT best practices by following established IT best practice performance and audit requirements
Supports local testing policies and procedures
Performs entry-level monitoring and/or troubleshooting of automated functions by confirming tool set the availability, using tools for verification of services, and detecting, reporting, escalating, and documenting anomalies according to established procedures
Participates in individual professional development by completing assigned development plans, participating in mentoring activities, tracking and reporting development, and communicating career path goals and objectives
Qualification
Required
Two-year technical college degree and 1-2 years comparable experience
Able to navigate through Unix/Linux/AIX/VMS/DOS and perform basic commands
Working knowledge of FTP/SFTP protocols
Comprehensive knowledge of Office suite and PC operating systems
Customer service experience a plus
Strong verbal and written communication skills (phone etiquette skills)
Self-motivated with demonstrated initiative and sense of urgency
Effective listening skills, the ability to organize and plan, and attention to detail skills are required
Must be available to work nights, weekends, and holidays, 12-hour shifts
Ability to work autonomously and within a team
Must be able to pass a stringent criminal background check
Must be willing & able to work 100% on-site at the client's office
12-hour shifts, rotating schedule (some night, weekend, holiday work)
Benefits
Comprehensive medical benefits
Competitive pay, 401(k)
Retirement plan
And much more
Company
INSPYR Solutions
INSPYR Solutions is a information technology staffing service providers.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Gregg Straus
Executive Vice President & Chief Financial Officer
Michelle Wren
Chief Operating Officer
Recent News
2025-09-12
Company data provided by crunchbase