1st Shift_ Customer Data Management Technician_ Onsite jobs in United States
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RTX · 18 hours ago

1st Shift_ Customer Data Management Technician_ Onsite

RTX is a leading aerospace company that focuses on delivering a best-in-class experience to its customers. The Customer Data Management Technician plays a critical role in managing the flow of Maintenance, Repair, and Overhaul operations by ensuring accurate and timely induction of incoming repair orders into the production system.

AerospaceManufacturingSecuritySensorTelecommunications

Responsibilities

Review incoming repair purchase orders for accuracy and information completeness. Works closely with customer support team and planning team
Ensure incoming repair orders are processed and inducted into operations correctly and in a timely manner
Create appropriate sales orders in SAP to support the repair purchase orders
Identify appropriate work scope and assign corresponding tasks list to SAP work order
Print work orders/routers and match with corresponding parts
Provide backup and/or support other team members within the department and serve as a resource on several topics
Support and follow all rules/guidelines/standards set by EHS, Quality, and CI functions as set by your leader and position
Perform all other duties as assigned including working extended shifts/overtime as required by the business

Qualification

SAPCustomer support collaborationRepair documentation reviewProduct knowledgeTeam support

Required

Typically requires HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 2 years of relevant experience

Preferred

Prior SAP Experience
Product knowledge

Benefits

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!

Company

RTX is comprised of three market-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – working as one to answer the biggest questions and solve the hardest problems in aerospace and defense.

Funding

Current Stage
Public Company
Total Funding
$3.2M
Key Investors
LIFT Ecosystem Accelerator
2024-02-22Grant· $0.2M
2019-06-09Acquired
2010-01-14Grant· $3M

Leadership Team

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Daniel Conroy
Chief Technology Officer - Digital
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Kevin DaSilva
Corporate Vice President & Treasurer
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Company data provided by crunchbase