University of Colorado Boulder · 6 hours ago
Windows System Administrator
Boulder, CO
Full-time
Hybrid
Entry, Mid Level
$72K/yr - $85K/yr
1+ years expThe University of Colorado Boulder is seeking a highly motivated IT Support Specialist to provide frontline computing support for JILA’s scientists, students, and staff. This role involves hands-on fixing of hardware, software, and network issues, along with planning and provisioning computing infrastructure.
Universities
Responsibilities
Provide strong end-user support: respond to help requests, diagnose problems, work with coworkers, and provide resolution
Install, configure, and maintain Windows desktops, laptops, peripherals, and expansion cards (e.g. USB devices, specialized scientific devices)
Install, configure, and maintain Apple devices
Specify, build, and deploy computer systems
Provide first-line support for malware detection, removal, and system restoration
Resolve hardware failures, driver issues, peripheral malfunctions, registry issues, and system performance problems
Create, update, and maintain Active Directory Group Policy Objects for departmental Organizational Unit
Assist users with software installation, licensing, updates, and compatibility issues
Offer consultation and guidance to users on standard processes (data storage, backups, security)
Resolve e-mail client issues (Outlook, IMAP, SMTP settings)
Assist in network problem-solving (connectivity, IP addressing, DNS, DHCP, VLANs)
Occasionally work in lab spaces, restricted or dark areas, and under experimental constraints (e.g. minimal lighting, vibration sensitivity)
Accurately track effort each day for client billing purposes
Develop scripts (PowerShell, batch, or other scripting languages) to automate routine administrative tasks
Maintain documentation, including support procedures and configurations
Know the latest on emerging technologies, recommend upgrades or replacements, and participate in evaluating new tools or services
Proactively suggest improvements, efficiencies, and upgrades to computing infrastructure
Participate in team meetings, training, and continuing education
Collaborate with CU Boulder’s Office of Information Technology and Research Computing departments as needed
Be motivated and capable of working both independently and in a collaborative, positive, and instructive team environment
Conduct oneself professionally with faculty, students, and research staff, maintaining confidentiality and discretion
Interact with and assist research students, postdocs, and faculty in translating computing needs into workable solutions
Serve as a resource and mentor to other members of the institute
Qualification
Required
Bachelor's degree (may substitute with relevant professional experience) and 1+ years of experience installing, configuring, and fixing Windows in both standalone and managed configurations
Experience specifying, building, imaging, and deploying desktops and laptops
Experience working with Active Directory infrastructure
Experience creating and modifying Group Policy Objects (GPOs) to enforce Windows deployment and configurations
Experience with malware detection, removal, and system recovery tools
Strong verbal and written communication skills, including ability to translate technical information for nontechnical users
Familiarity with printer setup and driver configuration
Basic networking knowledge (MAC addresses, IP addressing, DHCP, DNS)
Familiarity with other operating systems (macOS, Linux, iOS, Android)
Familiarity with Audio/Visual equipment (projectors, microphones)
Ability to lift computer hardware (~40 lbs), installing cabling, and moving peripherals
Preferred
3+ years of relevant experience
Certifications such as CompTIA A+, CompTIA Network+, Microsoft Certified Professional, or equivalent experience
Experience with remote access tools
Experience with imaging tools (e.g. Acronis TrueImage, Clonezilla, dd) or deployment automation
Experience with JAMF is a plus
Experience with Ubiquiti UniFi is a plus
Experience in higher education, research labs, or technical service environments is a plus
Familiarity with scientific computing software (e.g. LabVIEW, MATLAB, Mathematica, Python, data acquisition tools)
Understanding of virtualization, containerization
Benefits
Medical
Dental
Retirement plans
Generous paid time off
Tuition assistance for you and your dependents
ECO Pass for local transit
Company
University of Colorado Boulder
University of Colorado Boulder is a bold, innovative community of scholars and learners who accelerate human potential
5001-10000 employees
H1B Sponsorship
University of Colorado Boulder has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageTotal Funding
$29.19MKey Investors
US Department of Commerce, Economic Development AdministationU.S. Environmental Protection AgencyNational Science Foundation
2023-10-10Grant· $1.4M
2022-06-28Grant· $0.03M
2021-09-29Grant· $22M
Leadership Team
Kristin Masker
Associate AD Budget & Finance
Recent News
News-Medical.Net
2026-01-22
2026-01-16
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