Abacus Service Corporation · 5 months ago
Account Manager (Local Iowa Representative)
Iowa City, Ames, Cedar Falls, IA
Full-time
Onsite
Mid Level
3+ years expAbacus Service Corporation is seeking a dedicated Local Iowa Representative to oversee and coordinate the delivery of temporary merit staffing services across the Regent Universities in Iowa. This role involves acting as the primary liaison between Abacus and university stakeholders, ensuring high-quality candidate placements, compliance with university policies, and seamless service delivery.
Health CareInformation Technology
Responsibilities
Act as the primary liaison between Abacus and university stakeholders including HR departments, department hiring managers, and purchasing officers
Attend onsite or virtual meetings as requested by university staff to address service needs, discuss performance, or resolve issues
Provide a direct line of communication for emergency contact (24/7 availability) and ensure response within one hour as per RFP expectations
Manage local quality assurance measures in line with Abacus' safety protocols and the universities' risk mitigation expectations
Address absenteeism or performance issues proactively, arranging replacements as necessary in coordination with campus contacts
Support continuous service improvement by ensuring qualified and experienced workers are matched appropriately to job descriptions, including accounting, custodial, food service, and lab support roles
Qualification
Required
3+ years of experience in staffing coordination, HR operations, or workforce management; higher education staffing experience preferred
Strong knowledge of Iowa labor laws, HR best practices, and compliance with university-level hiring protocols
Demonstrated ability to manage multiple client accounts, deliver high-volume staffing under tight timelines, and maintain service quality
Excellent interpersonal and communication skills, with a professional demeanor suitable for interfacing with university administrators
Proficient with ATS platforms (e.g., JobDiva), MS Office, and reporting tools
Preferred
Familiarity with the University of Iowa, Iowa State University, or University of Northern Iowa HR processes
Experience with temporary labor placement for custodial, clerical, food service, or lab support roles
Background in risk management, safety compliance, and employee relations
Company
Abacus Service Corporation
Abacus Service Corporation is provides IT solutions for global health care businesses.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
S
Sam Akunuri
Founder and COO
Company data provided by crunchbase